FAQ classification
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After receiving the SMS prompt that the refund has been made, can there be no money in the bank account? -
The bank deduction has been successful. Why didn't the transaction succeed? -
Why does my refund bank need a period of time to accept it? -
What if the buyer does not confirm receipt after receiving the goods? -
The buyer has received the goods and needs the return process -
Non Alibaba Group website shopping process -
Where will the money be returned after Taobao and Tmall successfully defended their rights? -
After the goods are delivered, the consignee is not the buyer. The buyer said that he did not receive the goods. What should he do? -
Tmall cycle purchase commodity purchase process -
The deduction is successful, but still displays "waiting for the buyer to pay"?