Cloud Story

In combination with Tencent Cloud Elastic search Service (ES), WeChat Union can easily cope with the daily operation and maintenance and the surge of traffic, ensure the safety and reliability of online services, improve the effectiveness and flexibility of online business search, and improve the value and competitiveness of cloud business services.

Facing challenges

Elasticsearch is an excellent massive data search engine in the industry, with the advantages of distributed architecture, friendly interface, easy to use and easy to use, and has become the preferred solution for the above scenarios. At first, Weimeng used its own ES cluster. With the rapid growth of business, the number of clusters and the scale of business data have increased dramatically, and online services are facing more and more challenges:

1. Low delivery efficiency

To deliver a cluster, you need to purchase hardware, deploy software, and then parse or LB (load balancing). This part of work is highly repetitive and worthless.

2. Complex software and hardware configuration and changes

Software configuration, such as index management, requires self writing scripts to manage the life cycle of indexes; Hardware configuration, such as cluster expansion and contraction, involves a wide range of aspects, requires long verification process, requires manual attendance, and the efficiency of fault handling is low. For example, there was a fault because the network between the self built machines was not good, which led to a continuous fault. After several times of troubleshooting, it was found that the fault was caused by the network.

3. Data security is not guaranteed

Once hacker attacks lead to data leakage, the loss cannot be calculated.

4. High availability

The lack of a unified data backup platform will lead to disaster recovery hazards if the server goes down, and there is no multi active architecture in the same city to provide more secure system support.

5. Lack of professional technical support

R&D and O&M personnel have limited time and energy to dig deep and learn ES, and it is difficult to solve problems quickly without professional guidance. It takes time and effort to turn to search, and is not friendly to troubleshooting.

Solution

1. Tencent Cloud ES creates a cluster with one click, and completes the cluster building according to the customer's configuration at the minute level;

2. Configuration changes provided by Tencent Cloud ES, such as new changes, capacity expansion, destruction, etc., can be automatically changed in the background without manual attendance;

3. Tencent Cloud ES Platinum Index Lifecycle Management feature, which enables the automatic rolling of indexes under the hot and cold architecture, without the need to write complex operation and maintenance scripts;

4. Tencent Cloud ES Platinum Edition's login authentication and index permission management capabilities at the document field level provide a stable guarantee for the cluster, and no longer worry about the dangerous situation of data being attacked and disclosed;

5. Tencent Cloud ES integrates the object storage COS function, which will make backup simple. At the same time, it has the ability of multiple zones to provide disaster recovery guarantee for clusters in case of urban power or network abnormalities;

6. The ES self-developed kernel provides features such as exception tolerance optimization, large query fusing, etc.

Customer income

Today, WeUnion has dozens of clusters running on Tencent Cloud ES, carrying hundreds of terabytes of data.

1. By migrating the business from the self built environment to Tencent Cloud ES, the business delivery efficiency of WeUnion has been significantly improved, and its software and hardware configuration changes are convenient, fault handling is more intelligent, and operation and maintenance become easy and convenient;

2. Tencent Cloud ES's one click cluster creation feature guarantees the development needs of Microleague business in real time, easily responds to the traffic boom, and effectively controls costs;

3. Tencent Cloud's automatic pull up function of fault nodes has helped MicroUnion improve the efficiency of fault handling, and the overall service availability has been greatly improved;

4. Tencent Cloud ES's cloud service and platinum advanced feature X-Pack cluster provide a solid guarantee, and WeUnion no longer has to worry about the dangerous situation of data being attacked and leaked;

5. The ES self-developed kernel provides features such as abnormal tolerance optimization, big query fusing, etc., enabling WeLeague merchants to have more stable online business access and better consumer experience.

Customer testimonials

Elasticsearch is an excellent massive data search engine in the industry. It has the advantages of distributed architecture, friendly interface, easy to use, easy to use, strong coupling with language, and wide range of use. It has become the preferred solution to solve the above challenges.
Senior Operation and Maintenance Engineer of Weimeng Group Operation and Maintenance Department

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