1. In the purchase process, you need to first confirm the selected baby and make payment.At this time, the money will be kept by Taobao, and the seller will not receive the payment you paid before until you receive the goods and confirm that they are correct.If the seller does not receive confirmation of receipt or raise other objections (such as applying for refund or dispute) within 10 days after delivery, Taobao will automatically transfer the previously paid amount to the seller.
2. When signing for the package, please pay attention to the following items: when the courier delivers the package, they will provide a list for you to sign.Please carefully check whether the goods in the package are correct, and then sign on the list.Don't give the list to the courier, open the package to check.If you find any problem, please immediately refuse to receive the goods and return the goods to the express company, or contact the seller for negotiation.
3. After signing for the notebook, please do not rush to confirm the receipt and make payment to the seller.During this period of time, you can study and use your notebook more. If you find any problems, you can still apply for a refund.If quality problems are found after more than 3 months, you can also contact customer service to complain about the store and request after-sales service through the contact information on the home page of Taobao.
4. If any problem is found during signing, please reject the goods directly.After returning the goods, you can apply for a full refund or request a replacement.Normally, the seller will bear the freight.If the seller asks you to pay the freight first and then send the goods back, they will send the freight to your account after receiving the goods.
5. It is recommended that you purchase a laptop at Jingdong Mall, Taobao Mall or the brand's official website.This can be more reassuring.There are some dishonest merchants on Taobao platform who may sell fake and inferior products.
Oh, when you select a personalized configuration, it will tell you whether it is higher or lower than the standard price Then, except for the difference in price between personalized and non personalized machines, Dell will not charge more because of your personalized configuration
