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Provide you with services such as retrieving login member name/password, password modification, and general account cancellation -
Retrieve the login password -
Retrieve login name -
Change Password -
Cancellation of general account -
Authentication progress query
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What if I can't log in to 1688? -
Prompt that the mobile phone/email has been registered? -
The account cannot be cancelled. What should I do? -
How to change the password is the safest?
more -
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Provide you with Alipay account and other member information related maintenance services, and common tools related services -
Binding/changing Alipay account -
View my certification information -
Modify contact person/contact information -
Buyer downloads Alibaba Wangwang -
Seller downloads Qianniu workbench
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How to bind Alipay account? -
How to unbind Alipay account? -
How to modify contact information? -
What if Wangwang/Qianniu cannot log in?
more -
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To provide suppliers with services related to Chengxintong, Wangpu and Wangxuebao -
Provide you with transaction assistance, rights protection, refund, return and other related services -
Strategies for transaction rights protection -
Initiate complaints to safeguard rights -
Check the progress of rights protection -
View refund and return progress -
Complaint about infringement of pictures -
Intellectual property infringement complained
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How to deal with disputes arising from online transactions? -
How to return and refund the goods that the buyer has received? -
How to apply for customer service intervention for transaction problems? -
How to fill in the amount of refund application?
more -
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Related Site Help -
Wangwang&Qianniu -
Buyer help -
Seller Help -
Chengxintong Service -
Buyer protection