How to Make up for the Shortcomings of the Service Industry and Increase the "Springboard" -- The fifth report series of the current economic situation observation

□ Reporter Zhao Feng

On the morning of August 13, in the production workshop of Shandong Bailong Chuangyuan Biotechnology Co., Ltd., located in Yucheng City, workers were busy, and the recent production orders were full.

The company is a national pilot unit for the integrated development of advanced manufacturing and modern service industries. Li Fanghua, the relevant person in charge of the company, said that the good sales performance of the company is related to this. While providing customers with core products such as resistant dextrins and fructooligosaccharides, the company attaches great importance to technical services for downstream customers in production, arranges testing personnel to help customers carry out product testing and analysis, and intervenes in customer product research and development programs in advance to shorten their product research and development cycle.


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"Good quality and ability of production services have enabled us to 'bind' with customers, establish close strategic cooperation and achieve common development." Li Fanghua said that the efficiency of productive services directly affects the efficiency of the entire industrial chain.

From the perspective of service function, the service industry can be divided into productive service industry and life service industry. It is an important industry in the national economy, which connects economic development and people's well-being at one end. In recent years, Shandong has successively issued a package of policies and measures to promote the expansion of the service industry in the province, the rapid development of emerging industries, and the quality and efficiency of service industry development. In the first half of this year, the service industry of the whole province has been running better month by month.

"The total scale of Shandong's service industry continues to expand, and its dominant position is prominent. However, relatively speaking, traditional service industries such as wholesale and retail, catering, etc. account for a relatively high proportion, and modern service industries still have a gap from advanced provinces." Gao Fuyi, vice president and researcher of the Provincial Institute of Macroeconomics, believes that service enterprises account for a relatively small proportion of the top 100 enterprises in the province, and the number of platform enterprises is small, The ability to cultivate new business types is relatively limited, and the pace of opening up and development of the service industry is not fast enough. These are the weak points restricting the development of Shandong's service industry.

Shortcomings are weak points as well as growth points. To make up for weaknesses is just a springboard for growth. In terms of service industry development, Shandong has great potential and is the focus of further tapping the potential of the whole province.

The service industry is a typical policy economy. Once the blockages are cleared, the growth will be obvious. Gao Fuyi believes that the policy environment for the development of the service industry should be further optimized, and some groundbreaking and breakthrough policies should be introduced as far as possible. The reporter learned from the Provincial Development and Reform Commission that our province is studying and formulating suggestions to speed up the high-quality development of the service industry, highlighting transportation, warehousing, information technology services, ecological environment protection, cultural tourism and other fields.

Yang Yunguang, director of the Macroeconomic Department of the Finance and Economics Office of the Provincial Party Committee, believes that the key to the policy is to promote the extension of producer services to specialization and the high-end of the value chain, and the high-quality and diversified development of life services. For example, we should strengthen the upgrading and leading of 100 enterprises in the producer service industry, introduce policies and measures to support the development of the platform economy, build a service standard system that is in line with international standards, strive for a new round of comprehensive pilot projects to expand the opening up of the service industry, and cultivate a number of competitive high-quality market players and well-known brands in the service industry.

The development of the service industry varies from place to place in the province, and each place is also making policy design according to its own situation. Xu Zhaobing, Secretary of the Party Leadership Group and Director of the Development and Reform Commission of Tai'an, said, "Since this year, the Tai'an Municipal Party Committee and Government have taken the modern service industry as one of the six key tasks of the city, and have taken the whole city's efforts to systematically plan and promote it. A leading group for high-quality development of the city's modern service industry has been established in a high standard, and the Implementation Opinions and Strategic Plan for accelerating the development of the modern service industry have been formulated in a high standard We will focus on seven major industries, including scientific and technological services, cultural tourism, logistics and commerce, modern finance, and digital services, and build a new system of '1141' service industry. "

"To make up for the shortcomings of the service industry in our province, we should first optimize the structure and strengthen productive services." Gao Fuyi believes that we should make full use of its supporting role in the integration of the two industries (that is, the deep integration of advanced manufacturing industry and modern service industry). The reporter learned that this year, our province will consolidate and improve modern logistics, modern finance, software services, business services and other productive service industries, organize a new batch of pilot projects for the integrated development of two industries, and promote a batch of typical models for integrated development.

Enterprises are the main body of the market, and service enterprises are an important force leading the development of the service industry. Encouraging and supporting the majority of service enterprises to become bigger and stronger is the key to the expansion and quality improvement of the service industry. "At present, there are a series of training paths for industrial enterprises, such as leading enterprises, 'specialized, special and new' enterprises, and we can also learn from them to cultivate leading enterprises in the service industry with similar ideas." Gao Fuyi suggested. Recently, Yantai took the lead in introducing the Work Plan for Building a Large and Strong Incubation Base for One Hundred Enterprises in the Modern Service Industry of the City, fostering leading modern service industry enterprises with strong innovation leading and demonstration leading roles, and clarifying support measures for enterprises entering the library from project funds, credit financing, provincial service industry innovation center and service industry professional talents declaration, etc.

Specific modern service industry needs specific carrier construction. Yang Yunguang introduced that, focusing on the cultivation of excellent carriers, this year our province will focus on the construction of a provincial modern service industry cluster, create a batch of live broadcast e-commerce ecosystems, implement the upgrading action of Jinan's famous software city, accelerate the construction of the National Health and Medical Big Data Center (North), and promote the comprehensive reform pilot of the service industry during the "14th Five Year Plan", We will continue to optimize the institutional mechanisms and policy environment for the development of the service industry.

Transportation logistics is the artery of economic and social development. For the development of county service industry, it is also an accelerator for improving quality and efficiency. In the past, when rural logistics was not developed, it took two days for Chinese toon jam, a rural specialty agricultural product, to reach Ningyang Cainiao Smart Logistics Park, which was not conducive to product promotion. Now Ningyang has established a three-level logistics network system in the county and countryside. The toon jam produced in the morning can be delivered to the park in the afternoon, and it will be delivered to the supermarket shelves in Shenzhen immediately after being sorted and packaged. Zhu Zhongzhuo, director of Ningyang County Transportation Bureau, said: "Through innovative 'transportation+' integration, we will strive to build a transportation service network with complete functions, smooth connection, intensive development and strong support, promote the transformation of transportation from traditional industries to modern service industries, keep the external 'big channel' unblocked, and link the 'micro circulation' within the county."

The life service industry directly serves the people's life and is the basic industry of the national economy. In the fields of health, old-age care, childcare, housekeeping and other fields, Shandong has constantly improved its services, fostered new business forms and new models, and worked hard to meet the growing demand for life services of the people.

"However, there are still some constraints in the current development, such as the small, scattered and weak household enterprises, and the difficulty in implementing the employee based household service model. With the market's growing demand for household services, especially for professional, medium and high-end services, the phenomenon of older employees and lower education is still serious." Chu Jianwei, director of the Service Trade and Trade Development Department of the Provincial Department of Commerce, said, In response to these problems, we will play a leading and exemplary role, continue to promote the construction of the household service credit system, improve the social awareness of the household service industry, and promote the standardized, large-scale and professional development of the household service industry.

The opening up of the service industry plays an important role in promoting the development of service trade and improving the international competitiveness of the service industry. From January to June this year, the province's service import and export reached 133.41 billion yuan, up 7.6% year on year. "We will further promote the reform and innovation pilot of service trade, strengthen the construction of national characteristic service export bases, optimize the training of service outsourcing talents, and help service trade enterprises to explore the market," Chu Jianwei said.

The service industry covers a wide range of areas, and there are great differences in the industry. How to make up for the shortcomings still needs specific analysis of specific problems. During the interview, many people believed that each industry in the service industry has different characteristics and problems. It is necessary to open up analysis on specific problems in the industry segmentation field, refine research one by one, achieve "one industry, one policy", and propose work goals and countermeasures by category. At the same time, it is also necessary to grasp the development trend, key links and support methods of the subdivided fields, find the crux, have a target, and provide strong policy support for the development of the industry.

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