"Now the efficiency is really high, so I came here to finish all the things that need to be done!" This is the lament of citizen Gesang Puzhen when he handled the registration of real estate information at the window of Shannan Municipal Government Affairs Service Hall.

The picture shows a corner of the hall of the Municipal Government Affairs Service Center.

The window is the front line of serving the masses. When entering the Shannan Municipal Government Affairs Service Center, the people working in front of the service windows are in good order. The staff orderly provide services for the masses, patiently and carefully answer questions for the masses.

In recent years, Shannan Municipal Government Affairs Service Center has continuously improved its work style, paid close attention to the implementation, conscientiously implemented various measures to optimize the business environment, strengthened detailed services, equipped with convenient facilities, improved service functions, constantly improved the level of government affairs service ability, and made every effort to create an efficient, fast, convenient and warm government affairs service environment.

The picture shows the window staff of the Market Supervision Administration of East District handling business for the public.

Luo Sang Lazhu, director of Shannan Municipal Government Affairs Service Center, said: "Now all kinds of procedures have been streamlined, especially the application documents for enterprise registration have been reduced from 25 to 16, and six certification materials have been cancelled. The process is faster, the efficiency is higher, and the masses are more satisfied."

The picture shows citizens handling business at the window.

This year, Shannan Municipal Government Affairs Service Center also set up a "Self service Experience Area", equipped with three computers and printers, to provide offline government resources, policy compilation and other government information, as well as service guides, material filling, self-service, access, interactive communication and other services. The masses can print the required information and browse the relevant government affairs service information on their own.

At the same time, the experience area has also arranged staff to provide guidance for the masses, so that the staff can enjoy the most authoritative, one-stop, personalized and convenient government affairs and government services, and effectively enhance the sense of gain of the masses.

The picture shows the medical insurance window staff of the municipal government service center answering questions for the citizens.

"By placing ID cards to identify faces, citizens can quickly query their own real estate registration information and print it out, and the whole process can be completed in about five minutes." At Shannan Municipal Government Affairs Service Center, the staff at the real estate registration window demonstrated the real estate self-service inquiry machine while introducing it to reporters.

Niezhen, a citizen working in the Shannan Municipal Government Affairs Service Center, felt these changes firsthand. When she was struggling with the tedious steps of enrolling students for her children's high school enrollment, she was a staff member of the Shannan Municipal Government Affairs Service Center, who patiently and carefully helped her with the process. Nizhen said happily to the reporter: "I am too old to do mobile verification and submit materials online, but the staff are warm and considerate, and they help me step by step. I really appreciate it."

The picture shows the citizens getting their ID cards.

Where the needs of enterprises and the masses are, government services should follow up. In order to minimize the number of times that enterprises and the masses run errands and achieve the goal of "one run", Shannan Municipal Government Affairs Service Center further added financial convenience service windows. In addition to the fixed service windows of Agricultural Bank of China, other commercial banks take turns to work and take posts to provide enterprises and the masses with policy advice, financial management, financing loans and other services, It further saves time for enterprises and the masses to handle mortgage loans.

The process has been further simplified, the time limit has been continuously reduced, and the service has been continuously optimized... The implementation of reform measures has enabled enterprises to invest, concentrate on business, and develop wholeheartedly in Yalong, a fertile land, and the masses to feel a sense of real gain and happiness.

The picture shows a corner of the hall of the Municipal Government Affairs Service Center.

Luo Qiong, Deputy Director of Shannan Administrative Examination and Approval and Convenience Service Bureau, said: "Next, Shannan Municipal Administrative Examination and Approval and Convenience Service Bureau will further promote the" one door "for offline services, the" one network "for online services, the integration of related matters, the commitment of deficit tolerant matters, and the cross regional handling of non local matters, give full play to the supporting role of the government service platform, strengthen the ability of deputy agents, improve the government service system, and focus on the business needs of enterprises and the masses We will spare no effort to solve problems and do practical things for enterprises and the masses, and strive to create government services with the highest efficiency, the best service quality, and the strongest sense of gain for the masses. "