Shuidi Company: Focusing on users to stimulate the momentum of scientific and technological innovation

Market vitality comes from people, especially entrepreneurs. 828 Enterprise Service Platform specially opened the column of "New Generation of Enterprises" to focus on young and middle-aged entrepreneurs emerging in the new era's magnificent new journey, show their persistence and carry forward the entrepreneurial spirit, lead enterprises to strive for development, reform, and innovation, and lead enterprises to strive for development, reform, and innovation, so as to further gather innovation and entrepreneurship consensus for the private economy to become bigger, better, and stronger, and write enterprise innovation stories.

China's insurance industry has maintained rapid development for many years, playing the role of a "safety net" for people's livelihood security, a "shock absorber" for economic operation, and a "stabilizer" for social development. In particular, the coverage of the social security system has continued to expand, and security efforts have continued to strengthen, significantly improving the people's sense of happiness and gain. In recent years, the central government has launched a number of measures to guide the industry to increase investment in innovation and achieve transformation and upgrading through digital, intelligent and other technologies, which is a new opportunity and challenge for the insurance industry.

As a representative small and medium-sized sci-tech innovation enterprise in the domestic insurance and health service technology industry, Shuidi Company, founded in April 2016, will be listed on the New York Stock Exchange in 2021. At present, it has businesses such as Shuidi Insurance, Shuidi Financing, Yifan Medicine, etc., with thousands of employees. Shen Peng, the founder and CEO of Shuidi Company, said that Shuidi Company is a technology platform to provide users with insurance protection and health services, and its main revenue comes from insurance related businesses.

Shen Peng, Founder and CEO of Shuidi Company

As a technology-based private enterprise, Shen Peng believes that in order to achieve high-quality development, it is necessary to continue to give play to the innovative and creative consciousness and ability of private enterprises, focus on users, and carry out product innovation, technological innovation, and service innovation around users' needs, so as to achieve high-quality development of enterprises.

He took the innovation practice of Shuidi Company as an example. In the development process of Shuidi, he paid more attention to those groups whose needs were not met or who were not well served. These areas often have innovation space. "For example, it is difficult for the sick and chronically ill to find suitable insurance products. Shuidi will consider how to meet the security needs of these people when making product innovation in the United Insurance Company."

"In addition, among the people who did not buy insurance, quite a part of the reason was that they felt the product terms were complicated and worried about the trouble of claims settlement," Shen Peng said, "then we would invest more resources in pre-sales consultation to make customers understand the purchase, and expand the claims team. When customers need to settle claims, we would assist in the whole process. We believe that the innovation of sales model and service model also has great value. "

For the long-term development of the private economy, Shen Peng said that to promote the further development and growth of the private economy, it is necessary to establish the position of the private economy, give full play to the complementary role of the private economy, and encourage private enterprises to participate in government led projects, so that private enterprises can not only be correctly guided, but also give full play to the characteristics of flexible mechanisms and rapid decision-making, Cooperate with more forces to jointly explore and innovate.

Shen Peng said that in 2021, Shuidi Company will cooperate with local medical insurance departments in Jinyun, Zhejiang Province, and launch a one-stop rescue platform with multiple departments to find, identify and rescue people with serious diseases through multiple channels. As of July this year, the social assistance amount of the "Jinqing Gang" system has reached 10.012 million yuan, with a total of 421 person times of helping people in need, and more than 15000 people in need have been actively identified. The personal medical expenses have decreased by 15.429 million yuan, accounting for 16.14% of the total. This has effectively reduced the pressure of local groups in need of medical treatment.

He also suggested that an important problem to be solved in the development of private small and medium-sized enterprises to be "specialized, special and new" is how to convert scientific and technological research and development achievements into income to ensure the healthy and sustainable development of enterprises.

Most of the private SMEs do not have the ability to complete productization independently, but need to attach to a larger industrial chain and industrial ecology. To let private small and medium-sized enterprises play a role in the industrial chain and industrial ecology, we should firmly follow the development path of "expertise, excellence and novelty". On the one hand, we should encourage private enterprises to dare to innovate and be good at innovation. On the other hand, we should encourage the state-owned economy to take a more open attitude to cooperate with private enterprises, so that more "expertise, excellence and novelty" achievements can play a greater role, The private economy and the state-owned economy will be better integrated and developed together.

In addition, Shen Peng believes that relevant departments around the country can build more industry university research collaboration platforms to help SMEs introduce innovative resource elements, achieve accurate docking between supply and demand of scientific and technological achievements, promote the deep integration of technology chain, capital chain and talent chain in the industrial ecology, and help private SMEs further improve their productization efficiency and level.

As a private entrepreneur of the post-80s generation, Shen Peng said that entrepreneurship is what kind of social problems have been solved and what value has been created for the people and the whole society in the process of establishing enterprises and continuous development. "From the first day of its establishment, Shuidi Company has established its mission - to use Internet technology to help promote the availability of medical care for the masses and protect hundreds of millions of families. We will always adhere to this mission in the future, and use scientific and technological innovation to promote the healthy development of the industry, so that the masses can enjoy better protection and treatment at less cost."

key word: Water drop Founder User provided kinetic energy Innovative Practice