How to register new users

• Hello, you can log in to the Internet of Things Card Home (wulianka. cn), enter your mobile phone number, verification code and login password through [Registration] on the top right corner of the home page, and click [Register Now] to complete the registration operation.

How to carry out enterprise real name authentication

• Hello, you can fill in enterprise information and submit materials through [Login] - [User Center] - [Account Settings] of the IOT Card Home (wulianka. cn).

What are the differences between individual users and enterprise users

• Hello, enterprise users can enjoy the enterprise member services from purchase to after-sales management of the Internet of Things Card Home (wulianka. cn). Individual users cannot use the purchase function and coupon rights of the Internet of Things Card Home (wulianka. cn) and cannot enjoy the enterprise member services.

Acquisition and use of gift packages for new users

• Hello, 1. The gift package for new users will be automatically issued to the User Center after successful registration. Ordinary coupons can be received by clicking the Coupon Center on the home page of Home; 2. Enterprise users who meet the coupon use conditions can select coupons for deduction on the settlement page after selecting goods.

How to ensure account security

• Hello, 1. Password setting: It is recommended to use 8-18 alphanumeric combinations (case sensitive) for password setting; 2. Protect your password from theft; 3. Do not click on unconfirmed SMS links;

The bound mobile phone number cannot be used normally. How to modify it

• Hello, you can log in [User Center] - [Account Settings] of the Internet of Things Card Home (wulainka. cn) to change your mobile number. If you cannot operate, please contact [Online Customer Service].

How to query my personal information

• Hello, to query your personal information, please log in to the Internet of Things Card Home (wulianka. cn), click [Login], enter your account and password into the user center, and view the information.

What to do if the verification code is not received

• Hello, if the user cannot receive the verification code, please check the mobile network and anti-virus software settings. If the exclusion information is not blocked or the network is abnormal, please contact [Online Customer Service] or call us at 400-666-1064.

How to authenticate personal mobile phone number

• 1.  get into User Center - 【 Real name authentication 】 Page, selecting Personal Certification 。

  

  2.  Please select [Mobile phone number authentication] in the authentication area

  

  three Fill in the personal identity information according to the prompts on the page. single click [Submit for confirmation] 。

  
  

How to authenticate personal certificates

• 1.  get into User Center - 【 Real name authentication 】 Page, selecting 【 personal Certification]

  2.  please choice Certification area【 Certificate authentication 】 3.  Fill in the personal identity information according to the prompts on the page. single click [Submit for confirmation] 。

  

Precautions for personal certificate authentication

• ● The certificate is within the validity period.

  ● The ID photo should be clear and visible after magnification.

  ● The name and ID number are consistent with the ID card information.

  ● When uploading the front photo of the hand-held certificate, please ensure that all information on the certificate is clearly visible. The photo should be bareheaded, and the five facial features of the person holding the certificate must be clearly visible.

  ● Uploading certificate photo files supports jpg, jpeg, bmp, png, pdf formats. The maximum size of a single file does not exceed 10M, and the file name cannot contain /: *? "<>; | These special characters.

  ● For the same certificate number, the maximum number of customers that can be authenticated by real name is 3 by default. When the number of customers is greater than this value, the real name authentication cannot be passed.

  
  

How to authenticate bank corporate accounts

• 1.  get into User Center - 【 Real name authentication 】 page , select Enterprise Certification

    2.  Select the 【 Bank corporate account authentication 】

    three Fill in the company information and bank corporate account information according to the prompts on the page 。 single click [Submit for confirmation] 。

   

  
  

Precautions for bank corporate account authentication

• ● When entering the company name, please enter the full name of the company. IOT Card Mall The full name of the company is the required bank account name when making a payment to the corporate account, otherwise the payment will fail.  

  ● The verification code for bank corporate account authentication is when the customer successfully submits the request for bank corporate account real name authentication, IOT Card Mall Transfer 0.01 yuan to the corporate bank account of the enterprise customer. At the same time, the system automatically generates six digits, which are saved in the notes of the transfer record along with the 0.01 yuan transfer.

  ● The bank corporate account authentication method can be used for 3 times at most. You can't use this authentication method after 3 failed authentication. You can select "Company Certificate Authentication" for real name authentication 。

  
  

How to authenticate certificates of enterprises

• You are required to provide relevant enterprise information for enterprise certification, The certification can be completed once the audit is completed.

  one get into User Center - 【 Real name authentication 】 page , select Enterprise Certification

  two choose Select the certification area 【 Unit certificate authentication 】    three Fill in the company information and upload the real name certification attachment according to the page prompts. single click [Submit for confirmation], enter the review page.

  When the account role is For "legal representative", the information to be set is as follows chart one As shown in:

  Figure 1 "Legal representative" submits for review

    When the account role is "authorized person", the information to be set is as follows Figure 2 As shown in:

  Account role is For "authorized person", upload one of the authorization letter, authorized person's business card and authorized manual card. Before the authorized person uploads the power of attorney, please download the power of attorney template in the Upload Power of Attorney area on the page, fill in the template content and affix the official seal, and then upload the power of attorney.

  chart 2 Certificate information of the authorized person

  

  
  

Precautions for certification of unit certificates

• ● The company name is consistent with the company name registered on the company certificate.

  ● The photos should be clear and can be seen clearly after being magnified.

  ● If the ID card of the legal person cannot be provided, the letter of authorization with official seal shall be provided. The company name stamped is consistent with the submitted company name.

  ● Uploading certificate photo files supports jpg, jpeg, bmp, png, pdf formats. The maximum size of a single file does not exceed 10M, and the file name cannot contain /: *? "<>; | These special characters.

  ● For the ID number of the same company, the maximum number of customers that can be authenticated by real name is 6 by default. When the number of customers is greater than this value, the real name authentication cannot be passed.