Original title: To be a qualified "class member"

Guangming Daily reporter Ma Rongrui Correspondent Lu Yingguo

"Hello, welcome to Fuyang Beiche Apartment. Please show your valid certificate and enter your fingerprint to go through the formalities."

"Di...... Driver Li Shun." The computer call system prompts the successful identification of driver information.

At 20:12 on May 3, at Fuyang North Traffic Apartment of Hefei Housing Construction Apartment Section of China Railway Shanghai Bureau Group Co., Ltd., Yang Li, a shift attendant, was asked to check in at the service desk for the freight train driver team. He was responsible for the "shift call" service from 20:00 on the day to 8:00 on the next day.

On the railway line, the continuous flow of trains from south to north weaves the passenger and freight transport network of the motherland. "Home from all over the world" has become the norm for locomotive attendants. As a rest station for the crew during the shift change, the staff of the driving apartment bears an important responsibility - "calling the shift". The staff is responsible for waking up, calling up and calling away the stewards waiting in the apartment to ensure that the stewards are on time and the train is on schedule.

"One call, two reminders, three signatures, four reviews" - "call for duty" is related to the punctual operation of the train and smooth transportation. The Fuyang North Railway Apartment is responsible for receiving locomotive crews from the locomotive systems in Anhui, Jiangsu, Hubei, Henan and other different regions. In the face of different locomotive teams, different duty hours, and different tasks, the Fuyang North Railway Apartment always works day and night, while the deputy foreman Yang Li always calmly responds.

"Stand on guard for reception, use standard terms, check the valid certificates of the steward, ask for the route of the check-in, check the check-in plan... The information in the Cargo Airplane Steward Accommodation Registration Form must be accurate and clear, and reception in the apartment shall not be conducted in multiple trains and multiple properties..."

Yang Li is a real pillar of the team call room in Fuyang North Traffic Apartment. After entering the post of "team call" in 2022, he has made continuous progress in two years through training, mentoring, self-study and other ways to become familiar with the work of team call.

"In our work, we implement the system of" human-computer interaction control ". The flight attendants shall check their fingerprints when entering and leaving the apartment to ensure that the information is traceable, and the call records can be queried to avoid late calls, wrong calls, and missed calls, forming a closed loop." When the clock points to zero, mosquitoes will "visit" from time to time at the service desk of the driving apartment, Yang Li is still engrossed in the information sheet of the class call plan on the display.

During the work break, Yang Li told the reporter interestingly that in the driving apartment, calling the attendants is not only the "big cock" who wakes up the train driver on time, but also the "little butler" who provides the stewards with subtle services.

"Canteen, canteen, there is a comrade in Xuzhou Locomotive Depot who has stomach problems, please provide light meals alone." In the evening, Yang Li holds a walkie talkie and calls the canteen administrator.

"The service desk in the apartment? The sprinkler in Room 1304 is not working well, so we need to apply for maintenance." Just put down the walkie talkie, Yang Li received a call from the steward who entered the apartment.

"Received it, and immediately arrange for the maintenance technician to visit."

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"Although the duty calling post is behind the scenes and the work content is trivial, the burden on us is not light." Yang Li said, "A qualified duty calling staff is the source of the safe and punctual train departure, and must ensure that everything is safe." From 20 o'clock on May 3 to 8 o'clock the next day, Fuyang North Apartment received 79 flights to be checked in, 82 flights to be called, and more than 320 crew members, with zero errors in the work process.

On the morning of May 4, a busy night, Yang Li, who was about to leave work, was still busy at the service desk handling the entry formalities for the freight train driver. Almost at the same time, the computer call system beside him sounded again: "Dong Chuanzhi, driver of Jiang'an Locomotive Depot, the departure time of the 23119 train you are on duty is 10 o'clock. Now, please answer..."