Overall quality strategy
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Distribution of manuscripts based on DNA matching The DNA engine can automatically screen translators and matching manuscripts. In the circulation of manuscripts, all items will be automatically monitored, and we will check various parameters to ensure the quality of service and compliance with standards. -
Spot check mechanism Regular random quality inspection, and the proportion of spot check shall not be less than 15% of the total order quantity. Spot check the low error problem of the manuscript, and the score is 0-100. If the translator's score is lower than 75, the corresponding project amount will be deducted. -
Interpreter evaluation system After each translation, you will be invited to rate the translators. Only when the translators meet the following criteria can they get all the translation fees:
1. Comprehensive star rating 4.8;
2. No intermediate complaints;
3. No more than two primary complaints;
4. No malicious order grabbing behavior; Our evaluation system encourages translators to obtain high returns with high quality, and at the same time ensures the high quality of your contributions and the overall service experience.
Strictly select interpreters
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Real name authentication To ensure the true information of each translator, and to avoid the translator registering multiple accounts and maliciously escaping the impact of low evaluation orders. Experience now -
Professional certification Language/professional competence certification. Each translator will have corresponding scores in terms of language ability and professional competence, and will not be able to become a Woordee translator if they fail in any aspect. Experience now -
Expert certification Our personnel responsible for reviewing the qualification of interpreters are all experts with more than 10 years of professional qualifications in relevant industries. Therefore, the approval rate of the interpreters of Language Wing is only about 7.3% at present. Experience now
Language wing commitment
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One fake pays one hundred Yuyi promises to pay 100 yuan for each leave. If you find that the interpreter serving you does not match your resume, you can report it to our customer service staff at any time.
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Open and transparent We disclose the customer ratings of each interpreter to ensure authenticity and reliability, and your ratings will directly affect the income of interpreters.
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Real time communication On the language wing, customers communicate more closely with interpreters to reduce the loss of demand in the process of transmission.
