Top 100 furniture, quality assurance
We guarantee that all the top 100 products are super durable and have both Chinese and real products under normal use. Within the two-year (five-year) quality warranty period for imported products with original packaging, if any damage occurs to the products, which affects the use, Baijia will provide timely and appropriate remedial measures to protect customers' legitimate consumption rights and interests.
The Buyer and the Seller shall bear the following responsibilities:
Responsibilities of the Seller: If the products sold by the Seller are damaged due to quality problems, the Seller shall be responsible for repair or replacement, and bear the transportation and installation costs arising therefrom.
Buyer's responsibility: If the products sold by the Seller are damaged due to human actions or improper use during the Buyer's use, the Seller shall repair or replace them at any time according to the Buyer's requirements. The material cost and transportation cost shall be borne by the Buyer. For example: the Buyer shall be responsible for the losses caused by collision, improper use or missing parts; However, the Buyer may require the Seller to provide maintenance services, and the expenses incurred therefrom shall be borne by the Buyer. Our company will send someone to provide service within 48 hours after receiving your maintenance request.
If you require emergency maintenance, our company will arrive at the site within 24 hours for maintenance. We are always proud of the excellent quality of Baijia office furniture series products. Under normal use, this guarantee is for the following series of high-quality products:
Two year free warranty: Vulnerable parts: rubber wheel nylon wheel, plastic parts locks Consumables: glass, table panel, cloth, hardware During the quality warranty period, we will be responsible for taking necessary remedial measures to protect customers' consumption rights and interests if the product is damaged under normal use.
Use details of warranty certificate This warranty certificate is only applicable to the original purchaser, and only applicable to the damage caused by professional installation and transportation of Baijia Furniture Co., Ltd. This warranty certificate does not include any items deemed to be expendable and any damage caused by renovation or modification. Baijia only guarantees to match colors, textures and particles in a commercially acceptable standard as far as possible. This warranty certificate guarantees that there will be no color difference or different textures and particles.
The warranty period applies to: When used under normal circumstances, if the main body of the product is deformed, the paint falls off automatically, locks or parts are replaced, you can notify Baijia in writing. Baijia chooses to repair or replace the damaged part of the original product at its discretion, but the customer must keep the damaged part as proof, otherwise any replacement of parts must be charged at its discretion, and the freight shall be borne by Baijia.
The warranty period applies to: We will take necessary remedial measures and replace or repair the worn part of the product, but we will charge corresponding fees. For the non-standard size products of Baijia Company, Baijia Company is only responsible for the appearance and quality of the products, but not for the problems caused by the improper matching of the products with other parts.
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