What are the function modules of the Q&A management platform (II)

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Previous: What are the function modules of the Q&A management platform (I)

 

What are the function modules of the Q&A management platform (II):

2、 Q&A management platform - self built Q&A

Self built question and answer channels: support multiple ways to import question and answer resources, help organizations quickly synchronize existing question and answer resources to Baidu Knowledgeable for display, save production costs and improve efficiency.

1. API data access service: it is a functional service provided by the question and answer platform to institutions, aiming to provide more diversified content production methods for excellent producers. Institutions can quickly import stock content and obtain more traffic and brand exposure through the "API data service" function.

 

3、 Q&A management platform - My Q&A

My Q&A Channel: used to record the Q&A content produced by enterprises through "Official Q&A" and imported online through "API Data Service".

1. Answered list: This list is used to record all the questions and answers that have been successfully launched after the cumulative production and approval of the enterprise. Click the question and answer title to directly jump to the question and answer landing page to view the details of the questions and answers.

2. Deleted list: A question and answer list whose content has been deleted by the system due to violation of Baidu Knowledgeable Content Publishing Agreement.

 

4、 Q&A management stage - Q&A analysis

Q&A analysis channel: records the details of the Q&A data submitted by enterprises in the production of the Q&A platform every day, including the historical cumulative data, daily new data and the change trend in a fixed period of time. At the same time, it can also view the details of the data such as the reading and adoption of all the Q&A articles published by enterprises, so as to understand the production of the Q&A.

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What is the question and answer management platform

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