Since April 1, Guangdong Province has not filed APP and applet, which will be removed from the shelves and closed

Since April 1, Guangdong Province has not filed APP and applet, which will be removed from the shelves and closed

Operation and maintenance technology Industry trends seven hundred and eighteen

According to the requirements of the Notice of the Ministry of Industry and Information Technology on Carrying out the Filing of Mobile Internet Applications, as of April 1 this year, the domestic stock of mobile Internet applications (including APP, small applications, fast applications, etc., hereinafter referred to as APP) that have not completed the filing procedures will be

 Proposal on Actively Maintaining Network Order for Flood Control and Disaster Relief

Proposal on Actively Maintaining Network Order for Flood Control and Disaster Relief

Server lease Company News 1,579

Recently, extreme rainfall occurred in Northeast China, North China, Huang Huai River and other places, trapping residents and casualties occurred in many places, and rescue forces across the country quickly gathered to devote themselves to flood control and disaster relief. In the current special period of national solidarity and joint disaster relief, individual netizens fabricate and disseminate false information about the disaster situation and provoke the region

 Cloud mining model and type, passive income earned by cloud mining

Cloud mining model and type, passive income earned by cloud mining

Server lease Industry trends 4,602

Cloud mining is an alternative way to invest cryptocurrency and obtain stable passive income without directly using mining equipment or hardware. Cloud mining is a process of mining cryptocurrency without using mining equipment or hardware directly. This process allows users to mine bits without managing their own resources

 What is a Contact Center as a Service (CCaaS)?

What is a Contact Center as a Service (CCaaS)?

Server lease Industry trends 5,104

Contact centers play a key role in any company's customer experience, retention, and acquisition strategies. However, not everyone is willing or fully capable of managing their own internal contact center to handle direct communication with customers. This is the valuable choice of Contact Center as a Service (CCaaS). ...

 What are the advantages and disadvantages of working in the call center?

What are the advantages and disadvantages of working in the call center?

Server lease Industry trends 4,950

Working in the call center can be very demanding, but also very beneficial. Call center agents are learning new things almost every day, and constantly face different obstacles and challenges. If you are still hesitant to apply for the call center, I hope these advantages and disadvantages can provide you with the motivation you need to make a decision. Calling

 7 important call center skills for each agent

7 important call center skills for each agent

Server lease Industry trends 4,653

Working as a call center agent requires a variety of soft skills to see the best results. The call center is not just responsible for solving problems. These organizations act as the remote faces of the companies they represent, directly interacting one-on-one with customers. If the call center representative leaves a bad impression on the brand

 How does the call center work?

How does the call center work?

Server lease Industry trends 4,187

Call center is a communication channel used by customers to report requests or complaints to enterprises. Customer support and service representatives working in the call center will answer calls from customers who need help solving specific problems. The rep will then resolve the customer's problem during the first interaction or in subsequent emails or phone calls. Although

 Five important skills for successful call center agents

Five important skills for successful call center agents

Server lease Industry trends 3,779

Whether you call it a call center or a contact center, agents are on the front line of business and help define the customer experience. To master this field, call center agents need to have some different service and support skills. Here are five skills that are critical to the success of call center agents. 1. Communication ...

 What are the types of call centers?

What are the types of call centers?

Server lease Industry trends 2,608

Whether you are considering running your own call center or seeking outsourcing services, you should first consider the types of services available. Today, managers are very aware of the fact that customer service and customer support are important components of enterprise success. The call center is one of the tools used by the company to provide support systems for customers

 The 7 most misunderstood facts about call centers

The 7 most misunderstood facts about call centers

Server lease Industry trends 2,589

Everyone may have received many calls from different call centers in his life. When you think of the call center, you may imagine someone sitting next to the phone and calling hundreds of people every day to make suggestions. Usually avoid calling the call center because it does not have the best reputation and needs some attention when it comes to processing

 What are the main functions of the call center?

What are the main functions of the call center?

Server lease Media coverage 2,578

Generally speaking, call centers are considered to be reserved departments for large companies. Of course, the popularity of this field should be attributed to companies with many employees and products or services. Therefore, the call center is usually regarded as an open space with rows of desks, where customer representatives sit and talk on the phone. Some people even

 What is a call center? What is the type of call center?

What is a call center? What is the type of call center?

Server lease Industry trends 2,637

Among the many skills of working in a call center, the first is to determine whether a customer service career is suitable for you. If you are looking for a career with relatively low entry threshold, work life balance and a large number of growth opportunities, the customer service role of the call center may be worth applying for. It is easy to think that the call center has been