Jumei app is an official mobile terminal launched by Jumei Youpin. Through Jumei Youpin app, you can enjoy various convenient online shopping services. Whether you want to buy authentic overseas products or domestic brands, you can come here to learn about Jumei Youpin app, which gives you the most affordable and guaranteed baby.
Function introduction
China Sea. The overlord of Taobao, the largest Beauty Time limit Special The mall, produced by Chen Ou, must be a boutique!
[301 Anniversary is waiting for you to buy] Jumei Anniversary, let you shop high!
[Free 160 yuan for registration, happy] Get 160 yuan of cash coupon upon registration, and the price of authentic brands is extremely low Discount? , special price group at 10:00 every day, two pieces of package mail!
[The first order is good enough] New users can mail the first order of 39 yuan, and call friends Rush to buy !
[Payment on delivery is considerate] 30 day unconditional return, support payment on delivery, all for you to buy with confidence!
[Authentic product authorization is reassuring] More than one hundred famous brands have been officially authorized to settle in, including Haitaobao, beauty, skin care, clothing, mothers and babies; Introduction to China Cosmetics Authenticity Alliance, each commodity can be checked by security code!
Gathering beauty at top speed duty-free Shop, flying shopping experience!
[Authentic] Directly purchased overseas, officially authorized by the brand; Customs supervision, breaking the traditional slow agent model!
[Speed] Fast delivery, and the goods will arrive in 3 days; domestic logistics , order status real-time monitoring!
【 save money 】Overseas price, directly enjoy authentic products: RMB payment, enjoy low price!
【 After sales 】Seven day return guarantee and return service without reason after unpacking; After sales in China, we will bear the maximum postage of 10 yuan for you.
common problem
When will Jumei order be delivered? About how long time Can I receive the goods?
Under normal circumstances, your order will be sent within 6 hours (no more than 1 working day at the latest). After delivery, you can view the delivery status in My Order. Because the express company may not be able to update the information in real time, the shipment you see may be delayed.
Why is the order placed later received first, but the order placed earlier has not yet been received? In what order do you ship the goods?
In order to process as many orders as possible at the fastest speed per unit time, Jumeihui will properly integrate the goods in the order Distribution The order of shipment may not be the same as the order order. We will make every effort to deliver goods for you as soon as possible.
The order shows that the goods have been delivered, but why hasn't the express information been updated?
The logistics inquiry information you see on the Jumei order page is provided by the express company. As the information update of the express company will be delayed, please forgive me. (The delay time may vary from 1 day to 3 days. The logistics of EMS express Distribution The information may be delayed for about 1 week at most)
The famous discount product shows that it has been delivered, but why is there no express delivery information? Why do you sometimes contact the express, and the express says that there is no such order?
As the discount products of famous products are delivered by the brand, some express companies selected by the brand cannot provide express logistics information in time. Please wait patiently. Unless the area is remote, you should be able to receive the goods within seven days at the latest.
What should we do if we find that the discount products of famous products are missed or wrongly distributed after receiving them?
Please prepare the relevant information of missing and wrong delivery picture ( shot Picture), and then through online customer service verification, we need to confirm with the brand, and after customer service confirmation, it will be reissued or refunded.
What if you want to return an order that uses cash coupons or red envelopes?
For orders without payment or cash on delivery orders, you can choose to cancel the order and re place the order. If the order has been paid (or the cash on delivery order has been system Confirm), please log in to Jumei Youpin website to submit a return application. After the approval of Jumei staff, the order will enter the return status, and the red envelope corresponding to the order will change to "unused" status. At this time, you can choose to refund and return the red envelope order on the My Order page.
Some brands have indicated that there are gifts, and my order meets the conditions. Why didn't I receive the gifts?
Because of the great activity flow, there are many orders. Although Jumei co brands have prepared a large number of gifts, but the gifts are limited, we can only adopt the policy of "until the end of the gift" (see the activity rules page: "gifts are limited, until the end of the gift"). If the gifts are sold out when you place an order, there will be no gifts in your order. If your order lists gifts but you haven't received them, please provide the order and the brand with gift activities, contact our customer service, and we will solve the problem for you.
Why I have received the product, but the order still shows that goods are being allocated
As the logistics information update time of different express companies is slightly different, some express information may be delayed to be returned to Jumei after the delivery of Jumei's order.
What express company is used to deliver orders to customers? How to charge?
After the order is generated, we will automatically match the local well operated express company according to the address you filled in.
Generally, the charging standard is 5 yuan for express delivery and 15 yuan for EMS postage. The following situations can be free of mail~
For the same order issued by JumeiYoupin, we implement 159 packages:
1. The policy of express mail (excluding EMS) when the actual payment amount of cosmetics (excluding freight, cash coupon/red envelope, full discount) reaches 159 yuan (unlimited number of pieces)
2. Buy different brands of goods from different merchants in the famous products special sale channel. As long as the actual payment amount of the order is greater than or equal to 159 yuan, all the goods will be sent to you by the merchants (the goods from different merchants will be delivered separately).
If you choose EMS delivery, 5 yuan of freight will be reduced
Using Tutorials
What do you think of Jumei Premium Live?
The latest version of JumeiYoupin has added live broadcast function. What about JumeiYoupin live broadcast?
1. Download and install Jumei.com app, register and log in, enter the community interface,
2. In the community interface, it provides you with a large number of live beauties, which can make friends , chat
3. Open the software, and after applying to be the anchor, you can broadcast live in the community interface of Jumei.com app. You can check your money in the upper left corner of your live broadcast
4. You can perform talent show here, and other users can click the red envelope button in the middle here to give you gifts
Update log
[Updated Content]
1. Fix the bug that is compatible with flash back of some 64 bit models