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ICBC Asia (Hong Kong) account opening witness business
2014-09-26 13:18:27 Click:

☆ Business description: ICBC Asia (Hong Kong) account opening witness business refers to the witness service provided by our domestic institutions for your opening of wealth management account or comprehensive account in Industrial and Commercial Bank of China (Asia) Co., Ltd. (hereinafter referred to as ICBC Asia). ICBC Asia

☆ Business description
ICBC Asia (Hong Kong) account opening witness service means that our domestic institutions provide witness services for you to open a wealth management account or comprehensive account with Industrial and Commercial Bank of China (Asia) Co., Ltd. (hereinafter referred to as ICBC Asia). Both ICBC Asia financial account and comprehensive account are comprehensive accounts with multiple different sub accounts, which is convenient for customers to handle daily financial affairs such as cash withdrawal, account revenue and expenditure. Its sub accounts include Hong Kong dollar savings account, Hong Kong dollar current account, US dollar current account, foreign currency savings account, fixed deposit account, etc.

   ☆ Characteristic advantages
1. Simplified Chinese service: The application form uses simplified Chinese characters to save time and facilitate your understanding.
2. Multi channel service: You can operate your Hong Kong account through bank counter, ATM, telephone banking, online banking, etc. to flexibly use and work capital.
3. Fee preference: ICBC Asia has a great competitive advantage in charging for various products and services in the same industry. The bank card is free of charge for cash withdrawal at ICBC's automated teller machines nationwide, and free of charge for cash withdrawal at all bank teller machines with the logo of Yintong JETCO in Hong Kong.
    4. Exclusive plan: The green channel for mainland students to study in Hong Kong will provide you with the most convenient and fastest banking services. Remittances between domestic and foreign countries will be made through ICBC Express Remittance at the lowest service charge and the fastest speed, and you will enjoy the exclusive privileges of ICBC customers. More details>>
5. Preferential promotion: customers can enjoy the preferential plan for account opening witness customers updated by ICBC Asia from time to time.

   ☆ Applicable objects
Domestic resident individuals who have obtained foreign (overseas) long-term visas (more than three months).

   ☆ Account opening process
1. You can fill in the paper application form directly through the ICBC counter, or log in to the ICBC Asia portal website in advance, fill in the application form online by filling in the form online, and print the application form on A4 paper after submission;
For online account opening, please click: Online application and query
2. Submit valid identity documents, Hong Kong and Macao passes (or passports) and residence certificates to domestic account opening witness acceptance outlets, and pay relevant fees; You will get the ICBC Asia account number and get the online banking/telephone banking/bank card password envelope/electronic coder on site.
Domestic agent account opening witness service outlets: ICBC Asia account opening witness business acceptance outlet
3. The receiving branch collates relevant account opening information and sends it to ICBC Asia.
4. After reviewing the completeness of customer information, ICBC Asia Customer Service Center will call you to verify relevant information (such as ID card number, address, telephone number, etc.).
5. Open the online banking/telephone banking service you applied for on the second working day after the telephone confirmation.
6. Within 7 to 10 working days after confirmation by phone, you will receive the bank card sent by ICBC Asia Express, which can be used after collection.

   ☆ Frequently asked questions
1. When can you log in online banking after you fill in the application form related to witness account opening?
A: On the day of opening an account, the operator of the outlet will provide you with the account number and online banking password envelope. Within three working days (on the premise that the account opening information is complete and correct), the ICBC Asia Customer Service Center will check the relevant information (such as ID card number, address, telephone number, etc.) with you by phone and confirm, then you can log in to ICBC Asia's website with your account number and online bank password on the next working day www.icbcasia.com Carry out relevant operations.
2. After opening an account, can ICBC Asia's bank card be withdrawn from domestic and foreign ATMs?
A: (1) You can withdraw money from more than 80000 ICBC ATMs in mainland China and check the balance of the registered account in the card for free (you can't change your password, transfer or deposit).
(2) Other bank ATMs with UnionPay logo in China can handle account inquiry and cash withdrawal.
(3) The ATM in ICBC Asia can handle account inquiry, cash withdrawal, transfer within ICBC Asia, inter-bank transfer of "Yintong" member banks, contribution payment, credit card payment, cheque book application, monthly statement application, password change and other transactions. There is no extra charge for all other transactions except for the postage charge for applying for the cheque book.
(4) The ATM with the "JETCO" logo in Hong Kong can handle such transactions as balance inquiry, cash withdrawal, transfer within ICBC Asia Bank, inter-bank transfer of "Yintong" member banks, payment donation, credit card payment, cheque book application, monthly statement application and password change. There is no extra charge for all other transactions except for the postage charge for applying for the cheque book.
(5) The ATM with the "JETCO" logo in Macao can handle transactions such as balance inquiry, cash withdrawal, transfer within ICBC (Asia) Bank, inter-bank transfer of "Yintong" member banks, credit card payment, cheque book application, monthly statement application and password change.
(6) You can swipe your card at POS in any retail store with "UnionPay" logo at home and abroad.
3. What may be the reason why the mainland customers failed to withdraw money from the domestic ICBC ATM?
A: According to the relevant guidelines of the Hong Kong regulatory authority, from March 1, 2013, the overseas ATM withdrawal function (including cash overdraft) of all ICBC Asia debit cards and credit cards will be set as "not activated". When customers withdraw money outside Hong Kong with ICBC Asia debit cards, they need to activate the overseas transaction function in advance to withdraw money from overseas ATMs. Customers can go through the following three channels for starting procedures:

 

Telephone hotline
Call method
Start the service time of debit card overseas withdrawal function

ICBC Telephone Banking
ninety-five thousand five hundred and eighty-eight

Call Industrial and Commercial Bank of China 95588
According to "7" branch characteristics and roaming services,
Press "0" again to roam the service,
Then press "2" for overseas roaming,
Finally, press "1" to enter ICBC Telephone Bank Asia,
After selecting the language and customer category,
By "1" bank service,
Finally, press "0" to contact the customer service director
Monday to Friday
9 a.m. - 8 p.m
Saturday
9 a.m. - 1 p.m

ICBC Telephone Bank Asia
twenty-one million eight hundred and ninety-five thousand five hundred and eighty-eight

Domestic direct dial to Hong Kong (852) 218 95588
After selecting a language,
By "1" bank service,
Finally, press "0" to contact the customer service director

Special line for overseas withdrawal function of debit card

Domestic direct dial to Hong Kong (852) 2533 8777 24 hours


4. How can a customer contact the customer service personnel of ICBC Asia after opening an account?
A: Domestic customers only need to call the mainland telephone 95588, select "7" Branch Features and Roaming Service, select "0" Roaming Service, select "2" Overseas Roaming ", and then transfer to" 1 "Hong Kong, China" to receive calls to Hong Kong, so that they can handle ICBC Asia account, debit card, credit card and other account inquiries; If you are in Hong Kong, you can also call the local telephone 218 95588 in Hong Kong to call the mainland of China to handle your account with ICBC.   
5. Is there any difference between the ICBC Asia account opened in ICBC outlets in the mainland and your ICBC Asia account opened directly in Hong Kong?
Answer: No difference.
6. Does the foreign currency remitted to ICBC Asia need to be converted into Hong Kong dollars?
Answer: If you need to keep foreign currency, you should open a foreign currency savings account when you apply for opening an online bank account. When you remit money, you can fill in the foreign currency savings account number and automatically deposit it in the foreign currency savings account without exchange; If you want to deposit into a Hong Kong dollar savings account or a Hong Kong dollar checking account, you need to redeem it.
7. Is there any restriction on ICBC Asia bank card withdrawing money from Hong Kong account in the mainland?
Answer: (1) The available balance in the main account (Hong Kong dollar savings account) can be withdrawn; (2) RMB equivalent to 20000 Hong Kong dollars per card per day; (3) There is no limit to the number of withdrawals per day, and the upper limit of each withdrawal is determined according to different bank teller machine settings; (4) The RMB withdrawn shall be deducted after being converted into Hong Kong dollars according to the foreign exchange rate quoted by ICBC Asia on that day (i.e. the foreign exchange purchase price).
8. What basic information should be filled in when handling transfer and remittance?
Answer: (1) In case of cross-border remittance to ICBC Asia, please fill in the following information:
Customer name: English or Pinyin, such as CHEN DAWEN
Customer account: ICBC Asia account (12 digits), such as 861503388888
Bank name: Industrial and Commercial Bank of China (Asia) Limited
(Industrial and Commercial Bank of China (Asia) Co., Ltd.)
Bank address: 33/F, ICBC Tower,3 Garden Road,Central,Hong Kong
(33/F, ICBC Building, 3 Garden Road, Central, Hong Kong)
  SWIFT CODE:UBHKHKHH
(2) If the transfer is between banks in Hong Kong, please refer to the following information:
Hong Kong inter-bank remittance code: 072
Branch No.: the first three digits of the customer's account number. For example, if the customer's account number is 861503388888, the branch number is 861.

 

   ☆ Contact information
If you want to know more about the account opening witness service, please contact the account opening witness service hotline of Electrician Bank Asia.
ICBC Asia customer service hotline: (852) 21895588 to 2 to 4
Fax: (852) 27581340
e-mail address: enquiry@icbcasia.com
Annex I: Bank Service and Account Application Form
Annex II: Bank Service and Account Change Form

   ☆ Responsibility statement
The content of this page is for reference only, and the specific business handling standards are subject to the regulations of the local branch of ICBC. To save your time, please consult the local ICBC in detail before going through the relevant procedures.

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