brand
① Unified and complete enterprise brand identity system
② Unified product promotion and exhibition promotion of Carlyle
③ National and regional unified brand building
④ Publicity and launch of print media and soft articles
⑤ Promotion advertisements for mutual booking and reception of all hotels under Carlyle
⑥ Carlyle website(
sale
① Integrated network, 400 call center and SMS reservation system (CRS)
② Carlyle customer network data sharing
③ Kalai website marketing main push
④ Carlyle is jointly sold with major online booking companies and major listed group companies nationwide
⑤ Professional sales guidance and training
management
① Perfect franchise service and consultation
② Standardized service quality and professional hotel management identification system
③ Hotel opening preparation assistance and project acceptance
④ Recruitment and training of hotel staff
⑤ Recruitment and Appointment of Hotel General Manager
⑥ Performance evaluation of hotel management personnel
⑦ Analysis and guidance of hotel operating cost control
Engineering guidance
① Overall engineering planning and design of the hotel
② On site supervision and acceptance of each project node.
③ Assist in handling hotel related operation certificates
Finance
① Cash flow management
② Inventory and inventory management
③ Budgeting and cost control
technology
① Carlyle Hotel Management System, a hotel management system software with independent copyright
② Installation and use of franchise hotels
③ Connected to Carlyle Reservation System (CRS)
④ Design of optical fiber broadband system
⑤ Professional hotel computer IT architecture design, system installation and commissioning
⑥ Computer remote maintenance and upgrade
Standard Management Manual
① Sales Manual
② Service Manual (Front Desk Manual, Room Manual, Restaurant Manual, Etiquette Manual)
③ Hardware manual (engineering preparation manual, hardware text and photos)
④ Personnel Management Manual Standard Management Manual:
1. Sales Manual
2. Service Manual (Front Desk Manual, Room Manual, Restaurant Manual, Etiquette Manual)
3. Hardware manual (engineering preparation manual, hardware text and photos)
4. Personnel Management Manual
⑤ VI Service Manual