Tianjin Banking and Insurance Regulatory Bureau launched a number of heartwarming measures to protect personal credit rights

The reporter learned from the relevant departments of the city that in view of the repeated epidemic situation in some areas of the city recently, the difficulty and pressure of residents' mortgage loan repayment have further increased Tianjin Financial Work Bureau has jointly issued the Notice of Tianjin Banking and Insurance Regulatory Bureau, People's Bank of China, Tianjin Branch and Tianjin Financial Bureau on Doing a Good Job in Mortgage Loan Relief for Customers Affected by the Epidemic, and launched a number of heartwarming measures to reassure the public.

It is reported that the new specific measures include: all banking institutions respond to the rescue request of mortgage loan customers affected by the epidemic in a timely manner, simplify the identification standard of "proof materials" affected by the epidemic, optimize the handling process, and make overall arrangements for the repayment and rescue of other consumer loans, credit cards, and operational loans of customers affected by the epidemic, in addition to mortgage loans; Mortgage loan rescue support can be provided to those who are hospitalized or quarantined due to COVID-19 infection, customers who have temporary repayment difficulties due to the closure of cities and roads, staff involved in epidemic prevention and control, and employees in industries greatly affected by the epidemic; Relieve the repayment pressure of customers affected by the epidemic by reasonably delaying repayment and flexibly adjusting repayment arrangements; After the expiration of the deferred repayment period agreed with the customer, if the epidemic situation in the customer's region is still serious or the source of income is still temporarily lost, the repayment period can be appropriately extended again through negotiation, and the rights and interests related to personal credit investigation can be effectively protected. (Reporter Liu Yingchao)

key word: Tianjin Banking and Insurance Regulatory Bureau Personal credit rights Repayment of residential mortgage loan Tianjin Branch of the People's Bank of China