1. Participate in the development and research of new products, new technologies and new processes by the Product Development Department 2. Be responsible for communicating and communicating the quality problems fed back by customers in the development stage
3. Responsible for collecting and sorting information such as technical requirements and standards
4. Participate in the switching process management of design change WIP
5. Lead the preparation and submission of MSA&SPC, measurement plan and other data, and participate in the review before submission of PPAP data;
6. Organize each department to complete the cause analysis of customer complaints and the formulation of measures, and supervise the implementation and effectiveness of measures.
7. Form (or urge the responsible department) to prepare an 8D report or other response requirements proposed by the customer, feed back to the customer, and confirm the closed-loop situation of customer complaints
8. Complete the responsibility implementation or assessment of customer complaints, and solidify improvement measures. Draw inferences from one instance to avoid the recurrence of similar problems.
9. Properly handle the quality problems in the production process
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