Set up a window of "complaints on integrity construction" to improve the quality and efficiency of government services

"Complaint window of integrity construction", helping to build an honest government

In order to comprehensively promote the construction of government integrity, create an honest, trustworthy and fair credit environment, and further improve the quality and efficiency of government services, in accordance with the relevant work requirements of Inner Mongolia Autonomous Region and Hulunbeier City, the Chen Balhu Banner Government Service Center has set up a "integrity construction complaint" window to help create an honest government service environment.

The setting of the "Honesty Construction Complaint" window is another important measure to create a first-class business environment. This window mainly focuses on accepting the breach and dishonesty of commitments made by government departments in the fields of government procurement, bidding, investment promotion, cooperation between government and social capital, industrial support, government investment, etc., realizing the working mode of online and offline integrated acceptance and closed-loop management of handling processes, coordinating and urging relevant departments to solve reasonable demands according to specific conditions, Comprehensively improve the service level of government integrity, and improve the sense of gain and satisfaction of enterprises and the masses.

In order to further promote the integrity construction in the field of government service, and make every effort to build an honest government and standardize government affairs, the Chen Balhu Banner Government Service Center strengthened the efficient connection between the "integrity construction complaint" window and the "12345" government service convenience hotline acceptance channel, and relied on the Inner Mongolia government service network "Mongolia Express Integrated Service Area" to carry out "one time notification" and "policy interpretation" "Online declaration" and other convenient services, set up a special service area of "Mongolian Express · Help You Run", establish "one enterprise one file", and provide personalized and differentiated "one-to-one" assistant agency services for enterprises. At the same time, it also deepened the reform of government service, carried out delayed service, defect tolerant acceptance service, 24-hour open self-service, set up "free mail" windows, Lei Feng love stations, military priority service windows and other forms, so that service enterprises and the masses can enjoy convenient, digital and intelligent government services, improve the quality and efficiency of government services, and help the business environment to be further optimized Further improvement and breakthrough will help improve the quality and efficiency of the integrity construction project. (Beschin Asya)