[Be sure to respond to calls] Hulunbeier Human Resources and Social Security Bureau takes the initiative to serve as a convenience service at the front line

A report from our newspaper (reporter Zhang Liangcheng) Hulunbeier Human Resources and Social Security Bureau has deeply studied the brand connotation of "social voice", actively created a working mechanism of "six in, four out, two help" in all fields of human and social business, took the initiative to perceive social concerns and mass demands as the starting point, improved the level of people's and social government services, and committed to "responding to the call" of "social voice".

The bureau established the working mechanism of the city level "hand in hand" pair to contact the grass-roots human society service platform, and found 127 problems and solved 122 problems. The "People's Social Security Cadres Follow the Process" activity was carried out, involving 144 matters in total, 96 problems were found, and all the rectification has been completed.

Take the initiative to go deep into the policies of colleges, enterprises and institutions, and agricultural, forestry and pastoral areas. Publicize vocational skills training policies and employment and entrepreneurship policies for college students, and provide vocational guidance, skills training and other services for unemployed college graduates. Carry out 13 publicity campaigns on the theme of "labor rights and legal escort"; A personnel and talent research team was formed to publicize the policies of public institutions in terms of post setting, professional title employment, talent introduction, professional title review, wages and benefits, and understand the relevant needs. We carried out in-depth publicity activities on social security services such as "entering pastoral areas, forest areas and agricultural areas", and distributed more than 10000 brochures in total. Face to face communication with the masses to interpret the policy 9965 times, and actively use the network platform to interpret the policy. For high-frequency matters such as personnel file management and qualification examination guide, we produced a series of questions and answers on knowledge of "Floating Personnel File Service I will do", and released 139 publicity videos on platforms such as Tiao Yin Hao and Video Hao.

In the work, give full play to the role of labor security assistants and human resources and social security service specialists, and establish accounts for key groups of employment, enterprises and other service objects. It has served 2083 enterprises in total and helped 995 enterprises to solve their problems. Compilation of Policies on Personnel Management of Public Institutions and compilation of three special policies on education, health, culture and tourism were collated and printed, which is the first time in recent years for the city to systematically sort out and compile such compilation. Implement "double resident and double inspection" for projects under construction in the city, prepare and issue the template of unified information bulletin board for rights protection in the city, actively publicize the rights protection channels of all departments, and provide legal services for enterprises in labor and employment compliance management.

In deepening the promotion of brand work, the city's people's social system has used new thinking, new mechanisms and new methods to solve various difficulties and problems. A number of innovative policies and measures have been put into effect, effectively responding to the "social voice". 167 public services have achieved "one window acceptance, one window delivery, and the whole process online". By 2024, 4210 posts have been selected, It helped 236 enterprises to recruit workers and 2881 people to find jobs.