Use the middle office framework to comprehensively empower the construction
Comprehensively introduce the middle office architecture, carry out structural innovation on the construction of "One Network Office" for government services, "sink" the stable and universal business capabilities of the front office to the middle office, and "extract" the business capabilities that frequently change or can be directly used by the front office to the middle office. The platform's business integration capability, product R&D capability, and data operation capability are supported by the powerful technical architecture of the middle office to achieve more agile, flexible, and efficient innovation and services.
Realize unified construction and promote multi end extension
Realize access and development of mobile multi terminal applications with wide coverage and high application frequency; Realize the same source of multi-channel services, and ensure the consistency of query in all channels at all ends of service information; Realize the same source of information and data such as government service items, service guide, and handling status, so as to build a unified government service platform, promote the extension of government services to multiple ends, and help the government comprehensively improve the level of convenience of government services.
Break departmental barriers and strengthen resource integration
Build a unified acceptance platform, improve the sharing and exchange system of office data at all levels and departments, and realize the interoperability of application information, application material information, acceptance information and other office information; Build a data resource management system of overall planning structure, overall planning specification, overall planning management and overall planning security, realize the sharing and sharing of basic resource database and business information database, provide all levels and departments with government data sharing opening and business collaboration support capabilities, gradually open up government data and business applications between all levels and departments, and improve the comprehensive utilization of information resources.
Intelligent interactive services to improve user experience
Provide intelligent retrieval and intelligent question and answer services, provide full site mining search and multi-dimensional information gathering for users to find and consult, achieve accurate answers and intelligent service recommendations, and improve user interaction and search experience. It can enrich the intelligent search database and continuously improve the intelligent interaction ability through independent learning and knowledge accumulation and expansion.
Optimize process materials and facilitate service
Realize the integration and process reengineering of government service business with multi departments, multi-level and multi issues, promote the interconnection of government information resources, and eliminate redundant materials that need to be submitted; Connect with the electronic license library, reduce the upload of public licenses, and achieve "less submission" of materials to improve the convenience of handling affairs
Create personalized service and realize intelligent push
Combined with the user's basic information and office footprints, personalized services matching with natural persons can be pushed; Through docking with the legal person database, we can dynamically achieve multi-dimensional accurate portrayal of legal persons, and actively push business license and industry access license information that match the legal person's business scope, so as to achieve accurate push of legal person services.
Build evaluation system and improve capability evaluation
We will build a "good and bad" evaluation system for government services, strengthen the analysis and application of evaluation data, strengthen real-time monitoring of demand data, and carry out multi-dimensional comparative analysis and dynamic supervision. At the same time, according to the third-party evaluation indicators of the national online government service capability, we checked the list of problems, continued to rectify and optimize, and constantly improved the completeness of service methods, coverage of service items, accuracy of service guidelines, maturity of online processing, and effectiveness of online services.