New customer service telephone of Jinyang Bus Station: dial 0851-82218000 You can consult, book tickets and complain. (Time: mid October 2012)

In the ticket hall, there are instructions for passengers to purchase tickets, transfer route guide to Jinyang Bus Station, ticket visa transfer and refund regulations and other service guides. On the other side of the hall, there is a height demarcation line for children. According to the staff, the 1.5m and 1.2m markings can define the types of tickets for children who are ready to take the bus. Children whose actual height is below the 1.2m mark will be free of charge. Children whose height is 1.2-1.5m only need to buy half price tickets and provide seats. "By defining the markings, passengers will greatly reduce the related disputes when taking the bus at the bus station". According to the person in charge of the ticket office, passengers with Disabled Soldier Card and Disabled Police Card can enjoy half price discount.

It is reported that in order to facilitate passengers to understand the bus information of the bus station, Jinyang Bus Station has recently started the trial operation of smart phone consultation, and the customer service call center phone to be put into use -—— eighty-two million two hundred and eighteen thousand Voice service and manual transfer service can be provided. Passengers who travel on the highway can obtain comprehensive services such as consultation, ticket booking and complaint by calling this phone.

According to reports, eighty-two million two hundred and eighteen thousand The customer service phone can access 8 incoming calls at the same time, and ticket reservation will also be pre sold through the line of incoming calls. Jinyang Bus Station used to have "hot" manual service calls, and the problem that passengers could not get in will be solved.