China Railcom Baicheng Branch (referred to as Baicheng Railcom for short) was established in March 2001. Its business includes dozens of services such as fixed network local telephone service, fixed network domestic long-distance telephone service, digital trunking communication service, etc. At present, the company is constantly expanding, optimizing and adjusting the network, improving the network quality, improving the service quality, and firmly adhering to the concept of "professional quality, excellent service", so as to contribute to the construction and development of communication in Jilin Province.
Demand points of China Railcom's video conference:
1) The morning meeting is held every day, because the business outlets are far away, the content of the morning meeting needs to be conveyed one day in advance, and the information transmission is slow.
2) The weekly and monthly meetings require the person in charge of the outlet to go to the city/county headquarters in person, which is inefficient.
3) In order to improve the overall service quality, professional training needs to be carried out for front-line employees, but the implementation is very troublesome due to the large number of people.
4) New technologies and network optimization need to be communicated with technical personnel in a timely manner. The telephone effect is not ideal and the door-to-door operation efficiency is low.
Feishimei's customized video conference solution for China Railcom:
1) All outlets deploy the standard version of Feishimei network conference room. At the morning meeting time of each day, all business outlets log in to the meeting room, and the head of the branch company presides over the morning meeting, communicates the business situation of the previous day, and issues the meeting minutes in a timely manner.
2) During the weekly meeting and monthly meeting, the corresponding meeting room is established through the background management system. Participants can log in to the target meeting room directly. For important meetings, special user names and passwords are set. The setting process is less than 1 minute.
3) The training layout or video layout shall be selected for training and technical exchange, and the content of training documents shall be highlighted, or the equipment operation shall be directly demonstrated through the camera, which is simple and intuitive.
(China Railcom Video Conference System Construction Expansion Map)
Features of Feishimei video conference scheme:
1) Flexible access, one minute download and installation, no need to build complex equipment.
2) A variety of layouts can be selected at will, providing standard layout, training layout, video layout, etc., and meeting modes are diversified.
3) The documents are transmitted online to all participants without sending them one by one after the meeting, which is more efficient.
4) HG264 audio and video codec technology is adopted, and the video effect is clearer than that of traditional technology.
These are the highlights of the whole case:
*How does Feishimei create a new and efficient morning meeting and let all store staff participate?
*How does Feishimei enhance the exchange and learning between office technicians and headquarters technical engineers?
*How does Feishimei reduce the current situation of multi-level transmission of system training, so that lecturers can complete the training of front-line employees at one time?
For more detailed plans and cases, please contact the customer service of Feishimei.
