Issued on: December 2, 2014
There is a loser level free cross-border e-commerce management software, which can realize synchronous management of multiple platforms,
Tomtop, There are trees, Haofang, Aoji, Gonglang Technology, Handu Yishe, Focalprice, Chuangteng Technology, and Global E-shop. Do you know which of these small software are used by large cross-border e-commerce companies?
Some cross-border e-commerce partners have been looking for some good tools and software to help us with our transactions, but we don't know that there is a good cross-border e-commerce software around us - Global Trading Assistant. Today, let's take a look at how this software works and how to use it.
Global Trading Assistant has always been a powerful tool for sellers, providing many convenient functions to improve sellers' efficiency.
Global Trading Assistant: The only outstanding partner of Alibaba at the 2014 Annual Conference. Global Trading Assistant is an offline management software created by Shenzhen Jiangsheng Technology Co., Ltd. for AliExpress, eBay, wish and Dunhuang. It enables you to process your products offline, operate products quickly, localize picture banks, manage products in multiple stores, and manage orders in multiple stores.
Among them, message, message and email functions are also complete!
1) The Global Trading Assistant has two tabs for customer service: the order management page and the buyer management page.
2) On the "Order Management" page, the most important thing for customer service staff is the "dialogue" function.
The dialog function template will have the following functions:
1) Synchronize messages and send selected messages in groups. At the same time, the new function allows sellers to mark messages that do not need to be replied as read
2) Synchronize and send in station messages. In addition to marking the read status, the seller can also set that the same buyer can only send once when sending messages in the group.
3) Mass order (marketing) emails. Two delivery modes: for a single order or for buyers.
Click the group message page, and the transaction assistant already has some customer service templates, but it is not enough. The seller can use 2) "Configuration Template" to customize the new template.
After clicking "Configure Template", the message and in station message template box will appear. Click "Add" in order to fill the name and content of the template in 2) and 3) respectively. Note that the content of messages in the station cannot exceed 3000 characters, and messages cannot exceed 1500 characters. Finally, it needs to be determined and applied. It is worth noting that the new template here is for the public use of in station messages and messages, and it is not necessary to add a new template for in station messages separately.
There are two entrances for mass mailing, one is the order management tab, and the other is the buyer management tab.
There are two key modules for mass mailing:
1) Create various types of mail templates;
2) Set up multiple sending accounts for sending mails in a circular queue, reducing the probability of entering the blacklist of buyers' mailboxes.
Click "Template Setting" to enter the new template page, with two key points: 1) Set the template name for classified mail purposes; 2) Set the subject and body content of the message. Remember that the pictures in the body can only support network pictures, and cannot use local pictures (pictures in your own computer). After setting, you can use the save function to save, so that you can select the established template on the group email page and send the email
Through the Global Trading Assistant, the customer service staff can solve the three problems of in station letters, messages and marketing emails at one time, which can be described as three strikes with one arrow. No matter how many problems, they can't hurt you!
More than 200000 users, and more than 100000 active users every day.
For sellers, the global trading assistant is a small assistant around them, a convenient small machine.