【 Building materials network 】Is cooking, Gas stove Tempered glass The panel suddenly bursts and splashes Glass The fragment scratched the arm... Now, it's tempered Glassware The occurrence of self explosion is not an exception, and personal injuries also occur from time to time. Relevant departments door Remind consumers to purchase and use tempered glass products carefully to avoid accidents.
　　
Case 1: cooking
　　
Cracking of tempered glass panel
　　
Because the gas stove with tempered glass panel is beautiful and easy to clean, Ms. Chen, a citizen, has installed this gas stove at her home. However, when she was cooking in the kitchen recently, the tempered glass panel suddenly exploded, and Ms. Chen was scratched on her arm by glass fragments. This problem occurred with the gas stove she just bought. Ms. Chen immediately found the merchant, but the merchant refused to replace and compensate for it on the grounds of improper use. In desperation, Ms. Chen found the Consumer Association of Tiexi District. After mediation, the merchant agreed to replace the glass panel and apologize.
　　
Case 2: Driving
　　
Self explosion of tempered glass
　　
Mr. Gao, a citizen, recently drove a car on the side of the co driver's seat window The glass burst suddenly, Cullet One is sown. Mr. Gao drove the car to the 4S store, but the dealer said that the quality of the glass was OK, and the broken glass must be caused by external forces, and refused to compensate. The two sides remained deadlocked, and Mr. Gao went to Tiexi Consumer Association to ask for help. As glass products belong to vulnerable products, there is no specific "three guarantees" regulation, and it is difficult to determine the specific responsibility for broken glass. After mediation, both parties shall bear part of the responsibility, and the 4S store shall provide materials and Mr. Gao shall repair them by himself.
　　
problem
　　
Tempered glass products are "too fragile"
　　
Tempered glass products are loved by consumers because of their beauty, easy scrubbing and other characteristics. However, due to quality or use problems, their bursting phenomenon is gradually increasing. Such as gas stoves shower room , dining table tea table , washing basin , range hood Electromagnetic furnace And other products. According to the statistics of the municipal and district level consumer associations, there are dozens of complaints caused by this every year, among which there are many consumer complaints about this kind of product explosion. However, because it is difficult to identify the direct cause of the self explosion, businesses usually refuse to take responsibility for "improper use" or "exceeding the warranty period", which makes it difficult for consumers to safeguard their rights.
　　
In this regard, the consumer association department reminds consumers to strengthen self-protection awareness and use carefully when purchasing and using tempered glass products; Try to purchase tempered glass products with 3c certification mark in large malls, and keep the shopping voucher; It must be installed, used and maintained in accordance with the product instructions, especially for Glass countertop Due to potential safety hazards, gas stoves should be carefully purchased and used, and care should be taken not to scratch or damage the panel. Fire holes and covers should be cleaned at least once a week; Those purchased for 8 years, i.e. reaching or exceeding the retirement period, shall be abandoned as soon as possible.