Chizhou Investment Attracting Department I: Serve with Care and Emotion Show your style based on your position

Fanghua, in full bloom in the sun; Women show the style of the times. Chizhou City, China Post Group Co., Ltd Urban Branch Investment Attracting Department No.1 Shared by teams 13 employees, including 12 female employees. They work together, shoulder the heavy burden bravely, base themselves on their posts, serve attentively, interpret the spirit of model workers with practical actions, and show the heroism of women workers in the new era.

make concerted efforts Bravely shoulder heavy burdens

"The People's Post is for the people", a simple sentence, but Soliciting Investment Department I The team's mission engraved in the heart.

"Our scope of work Including the subscription and delivery of newspapers and periodicals, and the delivery of various letters and express delivery services, Covering the whole main urban area 。 Although the work pressure is relatively high, all members of the team work together to successfully complete one task after another under the premise of safe production. ”Tong Hong, the team leader, said.

In times of crisis, the mission is revealed. Since the end of November 2022, the team leading the investment team has been on the front line and fighting at the forefront. "At that time, for as long as half a month, we ate and lived in our units every day, and made every effort to transfer medical and livelihood materials day and night. Nobody cared about the fatigue of transferring materials day and night." Recalling the situation at that time, Tong Hong still remembers deeply.

Ms. Wang, who works in Wenzhou, Zhejiang Province, her father lives alone in the main urban area and needs to take a synthetic medicine for hypertension and coronary heart disease for a long time. At that time, there was not much medicine stored at home and the medicine was about to be cut off, and the medicine was not sold in hospitals and pharmacies in Chizhou. When she was in a panic, Ms. Wang first thought of China Post, and took the attitude of trying it out and actively contacted Lan Tou One, asking whether she could buy drugs from Wenzhou and send them to Chizhou. After learning this situation, Tonghong agreed to her without hesitation and reminded them to send the mail number and package photo after sending the medicine. After the mail was sent out, Tonghong kept tracking the mail information every day. On the morning of the day when the mail arrived at the Chizhou Post Processing Center, she hurried to the processing center, stayed by the belt conveyor to sort the mail, and delivered the medicine to the old man at the first time.

"When I saw the 'Post Green' on the streets and lanes of Chizhou, the old people got the medicine they needed, and the residents of the community received pork, vegetables, eggs and other civilian biological materials, a sense of mission and pride came into being. I felt that all the fatigue and difficulties were swept away at that moment, replaced by an incomparable sense of satisfaction and full of achievement." Tong Hong said.

At that time, the Investment Department I was responsible for transporting medical materials urgently needed by hospitals and pharmacies in the urban area More than 3000 pieces, relying on urban postal outlets and home mail stations to transport more than 20000 jin of vegetables, pork, eggs, rice flour oil and other livelihood goods for the community, and distribute more than 2400 pieces of vegetable bags, providing a strong guarantee for the first-line supply of war epidemic.

Position based Careful service

In order to quickly and effectively complete the delivery service, the team of the first investment team broke the tradition and innovated the mode, combined the general mail service and express delivery business through personnel reuse, section road integration and other ways, expanded the time and space of the collection business, and effectively solved the key problems such as personnel shortage.

The team members know that every delivery carries the expectation and trust of users. Therefore, they are based on their posts, constantly strive for perfection, improve themselves, and actively provide customers with more high-quality and personalized services.

Team member Wang Hong is employed 13 years, every day In his own Duandao, he delivers all kinds of newspapers and letters. Once in the process of delivery in the community, she met an old man who was not convenient on his legs and feet fell to the ground. She quickly helped the old man up and contacted his family to send him home. In order to thank Wang Hong, her family members will order newspapers for the old man every year. The delivery of newspapers and periodicals on campus is a key task. There are many classes and miscellaneous newspapers and periodicals. She divides each class one by one, pastes small notes, and places them neatly on the desk of each head teacher.

you share rose get fun. In the process of conscientious service, Wang Hong also Got it user Warm feedback. Because of her busy work, Wang Hong often smokes no Take time to go home to eat in Dinner. Some careful user After learning this situation, I will specially leave some snacks and milk in the newspaper box for her, hoping that she can add some energy during the busy work. These small actions not only made Wang Hong feel user Her care and thoughtfulness have also become a powerful driving force for her to continue to provide quality services.

August and September of each year is the time for college entrance examination students to receive admission notices, and it is also the busiest time for team member Li Weilan. Knowing the eagerness of the examinees, she will contact them by phone the first time each notice arrives to ensure that they receive it in time.

Whether in the cold winter months or in the hot summer, Litou Department always sticks to its position to ensure that every email can be delivered in time. They also actively assist in community work, participate in voluntary activities such as caring for the elderly and free clinics, and serve the people well "The last kilometer" reflects the responsibility of postal service. In February 2018, the first investment attraction was rated as Chizhou City Post "Top Ten Excellent Advanced Teams" ； January 2020 ， Get Chizhou city The title of "fastest team in sales transformation" ； In March 2024, it was named "Anhui Pioneer Worker".

"These honors are not only the affirmation of our work, but also the best proof of our efforts and hard work." Tong Hong, the team leader, looked at these honorary certificates with pride and excitement. "We will continue to complete every task with quality and quantity with these expectations and incentives."

A single flower does not make spring, while one hundred flowers in full blossom bring spring to the garden. Team leader Tong Hong In addition to daily management Work, also pay attention to Lead team members to make progress together 。 She urged Team members Participated in vocational skill examination, and organized various labor competitions and skill competitions within the team. These measures not only improved the professional ability of team members, but also stimulated everyone's enthusiasm for learning.

Gather strength in unity and show responsibility in striving 。 The team members of the Investment Department I support each other and grow together. They have proved that women are not inferior to men.