Inspection Instructions
[Public Matters] 12309 China Procuratorial Network is officially launched! Provide "one-stop" external services
Time: 2019-09-17 Author: News source: [Font size: large | in | Small

On September 16, 12309, a comprehensive portal for procuratorial organ services across the country, China Procuratorate Network (https:// Www.12309. gov.cn/) was officially launched.

Introduction by the person in charge of the Information Research Center of Supreme Procuratorate Technology, 12309 China's procuratorial network is a convenient, intelligent and efficient procuratorial product that the Supreme People's Procuratorate actively adapts to the new expectations of the people for procuratorial work in the new era. The website integrates the functions of case information disclosure, service, supervision opinions, etc., and constructs seven major and twenty-five specific functions, including case information disclosure, online petition, juvenile protection zone, public interest litigation clues, CPPCC members' liaison of NPC deputies, supervision services of people's supervisors, and public opinion suggestion box, realizing the procuratorial organ "One window" provides external services.

According to reports, 12309 China's procuratorial network is developed by the Supreme People's Procuratorate in a unified way and applied by four levels of procuratorial organs. The original 12309 procuratorial service center, the online petition hall of the People's Procuratorate, the reporting website of the Supreme People's Procuratorate, and the case information disclosure network of the People's Procuratorate are all integrated and restructured into "one window". The background unifies data standards to achieve "one platform" connectivity. Integrated platform services "Letters from the masses have been replied" - each letter from the masses will be replied within seven days, and the handling process or results will be replied within three months to provide strong technical support. At the same time, 12309 China Prosecutorial Network integrated website, mobile app, WeChat official account and hotline to provide all-round services for the masses. Different types of users, such as the public, deputies to the National People's Congress, CPPCC members, people's supervisors, lawyers, litigants, procuratorial police, can log in to the system and enjoy the corresponding procuratorial services.

In the future, according to the needs of the development of procuratorial business, we can also realize the remote delivery of legal documents, lawyers' online reading and other services, and will add other small programs for the convenience of the people to constantly enrich the carrier of services for the people.

It is reported that, On the basis of the original 12309 procuratorial service center website, 12309 China procuratorial network has added public interest litigation clues and juvenile judicial protection zone functions. The Juvenile Judicial Protection Zone provides the public with access to juvenile complaints, criminal appeals and assistance applications. At the collection entrance of public interest litigation clues, the public can report relevant clues anytime and anywhere through mobile terminals.

The reporter learned that, 12309 China Prosecutorial Network has adopted fingerprint identification, face recognition and other technologies to enable one click login and full service, which enhances the user experience while ensuring the security of user information. The website is also integrated with big data analysis technology. Through the analysis of user behavior data, it can sense the focus of social groups, so that the procuratorial organ can understand the public sentiment. The website also fits the user's service needs, naming each service section with "I want to petition", "I want to make an appointment", "I want to supervise", "I want to check petition", "I want to check case" and "I want to find the procuratorate", so that users can find the desired service entrance at a glance. In addition, the website also makes full use of the 12309 SMS platform to provide users with real-time message reminder services.