On April 21, Shao Hong, Secretary of the Party Leadership Group and Procurator General of the People's Procuratorate of Ningguo City, Anhui Province, received a visitor named Zhan.  

　　 Every Tuesday is the reception day for the Procurator General of the People's Procuratorate of Ningguo City, Anhui Province. On the morning of April 21, Shao Hong, Secretary of the Party Leadership Group and Procurator General of Ningguo Municipal People's Procuratorate, arrived at the complaint reception room on time to receive the visitor Zhan.  

　　 In 2019, Zhan's wife died in a traffic accident. Zhan, who has poor family conditions, hopes to get more compensation.  

　　 During the interview, Shao Hong listened carefully to the questions and appeals of the visitor Zhan, patiently answered the relevant legal questions, and proposed a reasonable solution for him. At the same time, the case handling personnel are required to follow up in a timely manner until the case is closed and the masses are satisfied.  

　　 "Thank you, the Procurator General. I am much more open-minded because of my patient reception! ” After Shao Hong's patient and meticulous interpretation of the law, Zhan said that the Procurator General spoke honestly and thoroughly.  

　　 Shao Hong said that the problems reflected by the mass's letters and visits were all their worries, troubles and worries. Some people often go through a long journey, and some will form some misunderstandings or even paranoia. In this case, the procuratorial reception of letters and visits should be enthusiastic, sincere, patient and careful to find the key points, find the crux of the problem, resolve the hearts of the complainants, guide the legal path, and be responsible for both the law and the masses.