1、 Preface
along with IT Information Technology The rapid development of, computer network It has become an indispensable part of modern society. IT Information Room yes enterprise informationization The safe operation of the core part of construction is of great significance to the normal operation of enterprises. In order to ensure the safe operation of the IT information machine room and improve the ability ， Brother Yunyang Taoge The emergency plan was sorted out through network search for reference by children.
2、 Emergency response organization and responsibilities
1. Establish an emergency headquarters to guide, coordinate and organize emergency work.
2. The IT information room administrator is responsible for daily patrol, maintenance and management.
3. In the process of use, the end user shall report any abnormal situation in a timely manner IT operation and maintenance Personnel.
4. The end user shall comply with the laboratory rules and regulations, and report any abnormal situation in a timely manner.
3、 Emergency response process
1. The personnel who find abnormal conditions shall report to the administrator immediately.
2. After receiving the report, the administrator shall immediately conduct on-site inspection to confirm the abnormal situation.
3. If an emergency is confirmed, the administrator shall immediately start the emergency plan and notify the emergency headquarters.
4. The emergency headquarters shall initiate emergency response at corresponding levels according to the nature and urgency of the event.
5. The emergency headquarters shall organize relevant personnel for emergency disposal to ensure the normal operation of the information machine room.
6. After the incident is handled, the emergency headquarters shall organize relevant personnel to summarize and improve the emergency plan.
4、 Emergency response measures
1. Power failure
(1) Check the power circuit and eliminate the circuit fault.
(2) If it cannot be eliminated, immediately enable the standby power supply to ensure the normal operation of the information machine room.
(3) Check whether the generator works normally, and repair in time if there is any problem.
2. Hardware failure
(1) Check the faulty equipment to determine whether it can be repaired.
(2) If it cannot be repaired, immediately enable the standby equipment to ensure the normal operation of the information machine room.
(3) Maintain the equipment regularly to prevent failure.
3. Software failure
(1) Check the faulty software to determine whether it can be repaired.
(2) If it cannot be repaired, immediately enable the standby software to ensure the normal operation of the information machine room.
(3) Regularly update and upgrade the software to prevent failures.
4. Network fault
(1) Check the network equipment and eliminate the line fault.
(2) If it cannot be eliminated, immediately enable the standby network equipment to ensure the normal operation of the information machine room.
(3) Regularly maintain network equipment to prevent failures.
5. Virus attack
(1) Turn off the power supply of IT information room and cut off network connections 。
(2) Use professional anti-virus software to check and kill, and restore the normal state of the system.
(3) Strengthen the training of information security awareness, and regularly detect the virus in the information machine room.
5、 Emergency resource guarantee
1. Establish emergency supplies reserve warehouse to reserve a certain amount of standby power supply, equipment, software, etc.
2. Regularly check and maintain emergency supplies to ensure their normal use.
3. Establish an emergency linkage mechanism with relevant units to ensure timely support in case of emergencies.
6、 Publicity and training of emergency plan
1. Post the emergency plan in a conspicuous place for employees to consult.
2. Regularly organize emergency plan training for employees to improve their emergency handling ability.
3. Organize emergency drills regularly to check the implementation effect of the emergency plan.
7、 Revision and improvement of the plan
1. Regularly revise the emergency plan according to the actual situation.
2. After each emergency drill, summarize the experience and lessons and improve the emergency plan.
