How to deal with disputes over store management
Lawyer's analysis:
When the physical store is faced with relevant disputes, the following methods can be taken to properly solve them: First, we can try to solve the problem through friendly negotiation. This method is based on the voluntariness and equality of both parties, and seeks a mutually satisfactory solution through patient discussion and discussion. Secondly, mediation, as another effective means, usually refers to the use of the authority and influence of a third party to persuade and educate the parties to reach consensus and resolve disputes. Moreover, arbitration is conducted by a specially established arbitration institution based on objective facts to make in-depth analysis and judgment, and finally make a fair and reasonable award in terms of rights and obligations. Finally, if the above methods fail to work, any party has the right to file a lawsuit to the local court litigation To safeguard their legitimate rights and interests.
Legal basis:
Article 39 of the Law of the People's Republic of China on the Protection of the Rights and Interests of Consumers, in case of a dispute between a consumer and a business operator over the rights and interests of a consumer, it may be settled through the following channels: (1) consultation and settlement with the business operator; （2） Request the consumer association or other mediation organizations established according to law to mediate; （3） Complaints to relevant administrative departments; (4) apply to an arbitral body for arbitration in accordance with the arbitration agreement reached with the business operator; （5） Bring a lawsuit to the people's court.
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