Every one of us is a consumer, and we will buy things. But when we buy goods, we always buy inferior products. Especially now, online shopping is very popular, and we can't return inferior products after buying them, which infringes our consumer rights. As for the consumption dispute, it is now a common dispute. When the consumer's rights and interests are infringed by the merchant, the consumer needs to fight the consumer dispute with the merchant if they want to protect their rights and interests from loss.