They didn't tell me how to use it to repay the loan. The bank paid the money to the savings card to form interest without the lender's knowledge, and then used the house loan in the bank?
[Lawyer's reply] The bank did not inform the lender of the use of the loan and the repayment method, but also made the payment without the lender's knowledge, which infringed the lender's right to know. You can first collect the evidence that the bank has not informed, such as the record of not receiving the notice, the certificate that the bank has not explained, etc. Then negotiate with the bank to ask for exemption of unreasonable interest and clear repayment method. If the negotiation fails, the bank can file a lawsuit to the court through legal channels to let the court judge the bank's responsibility and protect its own rights and interests.