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Hello, the cargo is considered as a claim. Should the existing logistics company involved take away the damaged cargo first, or pay first?

155****8191 Hebei Langfang Consultation on consumer rights 2020.03.30 13:34:44 306 people read

Hello, the goods are claimed. Is it the logistics company involved in the matter that will take away the damaged goods first or pay first

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Region: Hebei Shijiazhuang Answers: 34167

All right, we need to keep the evidence at that time

Reply at 15:20:04 on March 30, 2020
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Region: Sichuan Chengdu


1. The logistics company will transport goods to you, and you will pay the logistics company the cost. You and the logistics company will establish a transportation contract relationship, and both parties should perform according to the agreement of the contract, otherwise they will bear the responsibility for breach of contract.
2. According to Article 107 of the Contract Law, if the goods are lost by the logistics company, which constitutes a breach of contract, the logistics company should bear the responsibility for breach of contract. You can ask the logistics company to bear the responsibility for finding or compensating for losses.
3. According to Article 311 of the Contract Law, you can ask the logistics company to compensate you for the loss of goods.
4. According to Article 312 of the Contract Law, the loss of the goods shall be measured according to the price of the goods entrusted or reached in the local market.
5. You'd better have an order for mailing goods, and the telephone recording can be used as evidence.
6. First discuss with the logistics company to solve the problem. If the problem cannot be solved through negotiation, it can be solved through litigation in the court.

Reply at 16:06:09 on November 23, 2020
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