Mobile app of Bank of Qinghai It is a product of Bank of Qinghai Co., Ltd Mobile banking On the client side, there are a variety of online financial services, such as balance inquiry, inter-bank transfer, purchase financing, and life services: payment of water and electricity fees, so that you can fully enjoy the convenient experience. If you like it, please download it!
Introduction to the latest version of app of Bank of Qinghai
The mobile banking client of Bank of Qinghai provides users with a series of convenient services such as mobile banking (including account inquiry, transfer and remittance, credit card, savings and financing, appointment withdrawal and other special services), financial market, financial assistant, self expense standard, as well as convenience services such as outlet inquiry and business account discount.
Features of the latest version of Bank of Qinghai
1. Transfer remittance : Intra bank transfer, inter-bank transfer, real-time transfer
2. Financial services : Current to fixed deposit, fixed to current deposit, smart deposit
3. Living payment: Pay the telephone fees and electricity fees of China Telecom, China Mobile and China Unicom
4. Credit card service : Credit card limit query, point query, issued bill query, outstanding bill query, credit card repayment, installment payment, credit card application progress query, supplementary card management
5. SMS service : Sign, modify, terminate, and query SMS services
App highlights
·Customer service: It can automatically call the bank customer center, and the customer service personnel will answer all kinds of questions about using mobile banking; At the same time, it can provide oral loss reporting of accounts
·Query service: Account information query, account details query, mobile transaction query, bank name and bank number query
·Information maintenance: Common collection account management, payment user management, login password modification, payment password modification, associated account alias setting, transaction limit management, factory reset, turn on/off prompt tone, personal information update, system upgrade
Software advantages
·Bill management: Bill initiation and payment; In the same way, mobile banks can realize fast collection and 2265 fast payment through bill origination and bill payment. The payee sends a payment request to the payer through "Bill Initiation". After receiving the SMS notification, the payer can confirm the payment of the received payment request through "Bill Payment"
·Booking card free cash withdrawal : The card free cash withdrawal business can be carried out in the ATM machine of the Bank of Qinghai through the mobile banking reservation operation. There is no limit to the number of appointments made on that day, and the withdrawal amount shall not exceed 2000 yuan (inclusive) for a single transaction, and 20000 yuan (inclusive) for a cumulative day
·Credit card consumption installment: Installment repayment application can be made for the consumption amount that has not been billed
common problem
1、 Common problems of film sticking card
1. My mobile phone has opened a mobile bank sticker card. What if my mobile phone is lost?
Answer: I hold a valid certificate to handle the mobile banking loss reporting business at any branch of the Bank of Qinghai (the loss reporting branch is required to handle the cancellation), or call the customer service hotline of the Bank of Qinghai 0971-96399 to handle the oral loss reporting business of mobile banking (the cancellation can be handled at any branch), After the mobile phone is retrieved or the SIM card is reissued, you need to hold a valid certificate to apply for the replacement of the film card at the counter.
2. At present, there are many mobile phone models on the market, and each mobile phone has a different path to the mobile banking operation menu. Is there any shortcut to directly find the mobile banking menu?
Answer: You can access the mobile banking menu quickly by dialing "55 *".
3. What if the transaction fails to be sent?
A: Check whether the mobile phone is in arrears. If the mobile phone is not in arrears, whether ordinary SMS messages can be sent. If ordinary SMS messages cannot be sent out, check whether the SMS number center is correct (enter mobile banking ->customer information maintenance ->about us, exit mobile banking, re-enter, and do business). Contact the operator customer service to confirm whether SP business has been disabled, If it is disabled, the customer service is required to enable the SP service.
4. Prompt that the transaction has been sent successfully, and wait for the bank to respond. What if there is no follow-up response from the mobile phone?
Answer: First, check whether the transaction is successful, such as transfer. You can check whether the balance has decreased. If there is no response, you can contact the bank.
5. What should I do if the transaction time is exceeded?
Answer: The unstable network between systems will lead to communication timeout. First, you can query the balance, or call the bank customer service to check whether the transaction is successful, and then proceed with the subsequent transaction. Do not send the transaction repeatedly because of the transaction timeout, resulting in the loss of funds.
2、 Smart Client FAQs
1. My mobile phone has opened a mobile banking smart client. What if my mobile phone is lost?
Answer: I hold a valid certificate to handle the mobile banking loss reporting business at any branch of the Bank of Qinghai (the loss reporting branch is required to handle the cancellation), or call the customer service hotline of the Bank of Qinghai 0971-96399 to handle the oral loss reporting business of mobile banking (the cancellation can be handled at any branch).
2. Will the mobile banking login password be locked if it is entered incorrectly? What should I do if I am locked?
Answer: The user uses the mobile banking login password when logging in, and is locked after 6 consecutive wrong entries. It will be automatically unlocked on the second working day. If the user urgently needs to log in to mobile banking, he can go to the nearest outlet counter to handle password reset business.
3. Fund transfer transactions, The last step When you submit the page and input the SMS verification code, sometimes you encounter the situation that the SMS is not sent, what should you do?
Answer: It is recommended that you exit this page and restart the client. It is better to confirm whether your mobile terminal is connected to the network. And whether your phone is set to reject messages sent from non phonebook contacts.
4. When using the outlet service, enter the map positioning page and manually zoom in the map. What's the matter if there is no response?
A: This problem only occurs on Android phones, and the client calls Baidu Maps The mobile phone's operating system version is too low to support zooming in or out by sliding the screen. Generally, 2. x does not support zooming in or out. If your Android model happens to use an operating system of too low version, you can upgrade the system or click the+- sign on the page to zoom in or out in an equal proportion.
Update log
V1.8.9
System function optimization
V1.6.8
Optimize system performance and experience more smoothly
V1.6.1
The personal mobile banking product of Bank of Qinghai is a brand new product that we provide client mobile banking for smartphone or device users on mainstream platforms such as iPhone and Android, and provide customers with various services such as account query, transfer remittance, investment and wealth management, life payment, and outlet query. All customers can download for free.
V1.4.3
Solve the security risks of weak algorithms
V1.4.2
1. Optimize some details and functions
2. Beautiful mobile phone page
