Qianniu workbench mobile version Taobao merchants Customer service software , you can use the app of Qianniu Seller Center to work, manage the store in the platform, and conduct business with buyers chat Communication, as a powerful and more practical mobile action platform software for e-commerce buyers. It has a powerful functional system to help merchants better store management, various order queries, shipping notices, and more commodity wholesale. You can view the data more intuitively and download it if you like!
Introduction to the official version of Qianniu seller app:
1. Services: Provide business services required by e-commerce operation to help improve the business efficiency of stores.
2. Headline: Rich e-commerce industry dynamic information, official promotion rules and marketing dynamics.
3. Message: Get goods, orders, refunds, system notifications and other information at the first time.
4. Chat: Support simultaneous login of mobile phone and computer, contact He Chat record Seamless cloud synchronization with computers.
Qianniu Client Features
1. Seller service: Support mobile phone and computer login at the same time. Contacts, chat records and shortcut phrases can be synchronized with the computer seamless cloud. You can add friends and view 2265 buyers' personal homepage.
2. Plug in Center: Common functions such as commodity management, transaction management, and data statistics are available in a variety of plug-ins. Distributor sellers can order and use supply and marketing management plug-ins.
3. Seller's workbench: Support sub account login, provide store key information reminders, and quick access to common operations such as goods, transactions, and data.
4. Message Center: The product information, order information, refund information, official announcement, etc. are pushed to the mobile phone at the first time.
Software advantages
1. [Merchant background] One mobile phone handles daily business, including goods, orders, data, marketing and customer service!
2. [E-commerce Information] Rich e-commerce information and business community help you grow fast!
3. [Free store opening 】It only takes 3 steps to open Taobao shop for free!
4. [Find and purchase] Enrich the supply of goods and deliver them one by one to help you open a store quickly at low cost!
Platform highlights
·Frontier commercial media portal
Focus on business scenarios, provide rich and authoritative e-commerce knowledge and data interpretation, and enable businesses to share knowledge
·Qianniu app seller version one-stop full link workbench
Realize all operations in the main chain of e-commerce operation from application for settlement - store operation - data monitoring - after-sales refund
·Full service capability
Integrate the ability of high-quality service providers to provide all-round commercial services in business scenarios such as supply of goods, financial services and enterprise procurement
How to log off Qianniu app
1. Open Qianniu app, and there are three sections: workbench, news and headlines;
2. Open the workbench, click the three vertical points on the upper left corner, and click Settings;
3. After opening the settings, click Account Settings;
4. Then you can view the account information, click to cancel the account and fill in the cancellation reason to complete the cancellation.
Qianniu store opening process
1、 Prepare materials
1. Personal merchants
Front/back photo of personal ID card
Individuals with real name authentication Alipay
2. Individual businesses
Type of business license: individual business
Photos of business license and front/back photos of corporate ID card
Individual Alipay or enterprise Alipay certified by real name
3. Enterprise merchants
Type of business license: company/enterprise/farmer professional cooperative, etc
Photos of business license and front/back photos of corporate ID card
Enterprise Alipay certified by real name
2、 Apply to open a store (take individual businesses as an example)
1. Open Qianniu app and enter the home page - [I want to open a store] to select the type of store platform, which currently supports Taobao and Tmall (take Taobao store as an example here)
2. Select the applicable identity in the new page opened. At present, two identities are provided, one is suitable for ordinary businesses who want to start businesses or develop sidelines, and the other is suitable for the anchor, UP master, talent, etc Short video 、 live broadcast The business identity of the expert who carries the goods. Apply to open a store as an ordinary merchant here
3. Then read After the store opening process, enter the official store opening link, enter your own store name in the opened individual store opening page (can be modified 3 times within 180 days), check the relevant agreement, agree to bind Alipay, open the relevant authentication authority, and click [0 yuan to open a store]
3、 Complete certification
Bind authenticated Alipay or complete Alipay real name authentication
It is recommended to bind/authenticate personal Alipay, apply for lighting after opening the store, and it is more convenient to open the store
Fill in the store opening subject information and submit it for approval
Complete the verification of real person face scanning
4、 Online store
Usually, you can search the store 48 hours after clicking the store online. If you can't find it, we suggest you click here to check the reason.
Online stores without products in 5 weeks will be deleted automatically
Update log
V9.8.245
1. Support filtering orders according to payment time
2. Optimize message reply timeout judgment rules
V9.5.5
1. On the after-sales order list page, you can filter the refund order (the buyer reminds you to refund), which can be sorted according to the refund application time
2. The order management page supports querying the order and refund form according to the logistics document number (also supports scanning the logistics barcode)
V9.4.6
1. Optimize the problem that messages cannot be quickly launched when switching back from the background to the foreground
2. The official order management tool supports the screening of after-sales orders that are about to expire
3. Coupon tool supports the creation and management of commodity coupons
V9.2.5
Recommendation of e-commerce dry goods added to the workbench
V9.2.0
1. The search page adds popular search and guess what you want to search functions, prompts search accuracy and stability, and supports FAQ search
2. Commodity management supports screening by store classification, price and sales volume
3. The order management page can be quickly switched to the evaluation page of the seller to facilitate the seller to quickly manage the evaluation
4. Other stability optimization
V9.0.0 update
1. New Home Page
1) Pull down on the home page to view the business data of the whole store, and grasp the dynamic of the store at one hand;
2) Accurately recommend "business suggestions" to help businesses master business skills;
3) A large number of official tools have been added to cover the core business scenarios of the store: commodities, transactions, shipments, refunds, evaluations, event registration, deposits, coupons, freight templates, address library, etc
2. New Message
Automatically associate fast phrases, star mark important customers, significantly reorganize system message classification, and improve customer service reception and important message reception experience.
3. New Marketing
1) Integrate multi-channel marketing methods, collect traffic in the station, promote efficiently Get a guest Marketing capability page transformed into one;
2) One click sharing is added to help merchants quickly obtain off site traffic;
3) Cooperate with service providers to provide limited time discounts, full or reduced package mail and other rich marketing tools;
4) Gather commodity operations and provide diversified commodity solutions;
4. New headlines
1) The headline channel has been upgraded to provide the latest, Q&A, quality courses, live broadcast and other new versions;
2) Provide the latest trends of the platform, and improve the business ability through courses/live broadcast;
V8.15.5
1. Optimization Upgrade the sidebar to improve multi account management and switching experience
2. [New Function] Click the store name in the sidebar to enter the store information page, and you can modify the store logo and store name (name modification is only supported by Taobao merchants)
V8.13.17
Optimization Optimize the problem of stuck and flashback
Repair Some page opening errors
V8.11.0
[New Function] My tool management supports sorting and batch editing
Optimization Optimize the style of workbench widgets
I wish you a prosperous business
