Tengfang Cloud Enterprise Micro SCRM system has been transformed into a social customer management tool based on enterprise WeChat for small and medium-sized enterprises. Enterprise WeChat is an officially recognized private domain operation tool of WeChat, which can open up WeChat to the outside world, build a new private domain traffic position for enterprises, and prevent the loss of customer assets; WeChat integrated office tool suite for internal enterprises helps enterprises improve employee management efficiency.

(1) Abundant customer precipitation paths and corresponding path labels to quickly understand channel efficiency and optimize resources;

(2) After the customer enters the enterprise micro enterprise, set the customer tag to understand who the customer is more comprehensively and accurately;

(3) According to the rich and comprehensive customer labels, we can reach consumers accurately and improve the activity rate and brand stickiness through the functions of tag crowd promotion and tag mass distribution;

(4) In order to improve the conversion rate and avoid the difference in the ability of personnel communicating with customers, employees pick up and forward in a second on the sidebar of the customer communication interface.