[Shenzhen Business Daily] (Reporter Xiao Han) Didi Travel yesterday announced the establishment of a safety management committee, and launched the industry's first intelligent transportation safety assurance system based on Internet and big data technology and covering the entire platform. Didi promises that "it will bear 100% compensation responsibility for losses caused by platform liability". On the same day, Didi released the Safety Management Guidelines and new driver service control rules and standards. It is reported that in the future, Didi drivers will face a fine of 1000 yuan and a permanent ban on the platform if they drop passengers halfway.
Didi emphasized that the company's powerful mobile Internet technology and big data system are the basis for the security of the entire platform. At present, Didi records more than 80 million kilometers of driving routes every day, and has processed more than 50 TB of traffic data. Didi will give full play to the advantages of big data to bring more effective support to drivers in advance, vehicle access, vehicle driver planning and management in the event, post-processing and services. It also hopes that based on big data, Further explore effective modes and means of safety management in the travel field.
The reporter learned that the first version of Didi's Guidelines on Safety Management has set specific access thresholds for such businesses as special cars, express cars, hitchhikers, and valet drivers. For example, special cars and express cars require that the registration date of vehicles must be less than 6 years before they can enter, and when the registration date of vehicles reaches 7 years, they will be automatically banned from operation; Regular driver safety management training and safety popularization; The substitute driver shall pass the driving skill test of the China Automobile Circulation Association before taking the post, and take the post with certificate.
To sum up, Didi's safety management guidelines cover such links as privacy protection, whole journey records, credit records, taking the initiative to assume compensation liability, advance payment and so on. To a certain extent, the safety management of Didi taxis is more strict than that of current taxis.
Didi Travel also launched "Didi Platform Ride Accident Comprehensive Insurance" to provide drivers and passengers of special trains, express trains and hitchhikers on the platform with an additional insurance amount of up to 1.2 million yuan per person, covering the whole journey from passengers getting on to the destination underground. At the same time, Didi also pioneered the "advance payment" system for traffic accidents. Before the responsibility is identified, the Didi platform will advance relevant medical expenses and funeral expenses, and provide humanitarian care for the injured.
Yesterday, Didi also released new rules and standards for driver service management and control, and listed three levels of standards for handling violations of passengers' complaints. The reporter saw that, for example, requiring passengers to get off during service is a breach of contract in service, and a fine of 1000 yuan and a permanent ban on the platform will be imposed, and a fine of 500 yuan and a permanent ban will be imposed for insulting and harassing passengers, Drivers who overcharge or deliberately detour will not only be refunded but also be banned for 5 days, and the lightest ones, such as those who are late for breaking an appointment or whose cars are dirty and disorderly, will also be banned for one day.