Boost consumer confidence 89 jewelry stores in Shanxi promised to return goods without reason in seven days

16:30, July 30, 2020 Source: People's Daily Online - Shanxi Channel
 

Taiyuan, people.com.cn, July 30 (Lei Hao) Today, the Shanxi Provincial Consumer Association and the Shanxi Provincial Gold and Jewelry Industry Chamber of Commerce held the signing ceremony for the second batch of jewelry industry stores in Shanxi Province to sign the contract without reason. 58 jewelry stores participated in this commitment signing ceremony. With the first batch of 31 stores, the number of companies that promised to return without reason reached 89 on the seventh day.

At the signing ceremony, the second batch of jewelry stores officially released the list of commitment units to "return without reason in seven days". Shanxi gold jewelry industry "integrity jewelry, assured consumption", "seven days without reason return commitment letter" As well as the Measures for the Administration of Shanxi Jewelry Entity Stores' Seven Day Return Commitment Units without Reasons drafted by the Shanxi Provincial Consumer Association and the Shanxi Provincial Gold and Jewelry Industry Chamber of Commerce, it was also announced that consumers can call 0351-6368679 to complain if they find related problems. The provincial consumer association and the provincial gold and jewelry industry chamber of commerce will seriously deal with the units that refuse to fulfill the commitments of the Convention and infringe upon the legitimate rights and interests of consumers through interviews, warnings, warnings, public exposure or case transfer.

It is understood that in 2018, in order to create a consumption environment of "honest jewelry consumption with confidence", Shanxi Consumer Association and the Provincial Gold and Jewelry Industry Chamber of Commerce jointly launched the 7-day no reason return initiative for physical stores in the jewelry industry, and 31 enterprises responded positively. In order to further overcome the impact of the epidemic, boost consumer confidence, and safeguard the legitimate rights and interests of consumers, the provincial consumer association and the provincial gold and jewelry industry chamber of commerce once again issued an initiative. Through voluntary registration, qualification review and other procedures, 58 jewelry stores were determined to participate in the second batch of jewelry stores in Shanxi Province to sign the commitment of "return without reason in seven days".

In recent years, the market supervision department of Shanxi Province and the Consumer Association have made great efforts to promote the work of "returning goods without reason in seven days" in offline stores and achieved remarkable results. Hu Fenglian, the first level inspector of the Market Supervision Bureau of Shanxi Province and the vice chairman of the Provincial Consumer Association, said that she hoped that more industries and enterprises could actively participate, so that consumers could get more benefits.

(Editor in charge: Lei Hao, Chang Huizhong)