Enterprise Social Media Management
Transform social insights into business intelligence
Enterprise Social Media Management
Transform social insights into business intelligence
Trusted by 30,000+ world-class brands and organizations of all sizes
Capture real-time audience insights
Demonstrate the impact and ROI of social
Optimize campaign performance
Optimize campaign performance
Take control
Share with ease
Share with ease
Gain competitive advantage
Get more support & more ROI with Premier Success
Trusted partnerships & integrations across leading platforms
Offer personalized support across the customer lifecycle
Top features for Enterprise social media management
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Social CRM Access conversation histories and relevant contact details to offer personalized responses and in turn, build loyalty. -
Team Reports Improve efficiencies by analyzing how quickly your team members reply to inbound messages and how effectively they complete tasks. -
Message Tagging Label and sort messages to uncover insights related to specific workflows, business objectives and marketing strategies. -
Seamless Integrations Optimize data with relevant information right at your fingertips using CRM, helpdesk and commerce integrations. -
Bot Builder Create automated chatbots to quickly respond to incoming messages, resolve support issues and share information. -
Task Assignment Delegate messages to specific team members and measure users’ efficiency based on tasks assigned and completed.
Transparent practices, reliable systems and a secure platform
Explore the full Sprout platform
See our tools in action
Schedule a demo to:
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Have a brief conversation to assess what Sprout can do to help your business -
Get a live product tour with insight into how to get the most benefit from Sprout -
Discuss your needs and goals to determine the best path forward for your organization -
See the power of our tools firsthand with no commitment required
The Enterprise Growth Report
The Ultimate List of Social Media KPIs to Leverage Business Growth
How Atlassian uses Sprout to enhance social media ROI