How to solve the "default consumption" trap of a few mobile phone software?

With the rapid development of mobile payment, mobile phones are more like "wallets" with communication functions. However, some service providers use the "default" settings to bury consumption foreshadowing or even malicious deduction of fees, causing consumer dissatisfaction.

Mobile phone trap

As a "red sea" of fierce competition, mobile service providers should really think about users in order to win the sustainable development of enterprises with good reputation.  

minority Software Setting the default consumption and stealing privacy are a headache for consumers. For example, the third-party ticketing software purchases travel insurance by default, the social software automatically plays short videos by default, and the group buying software requires reading the mobile phone address book.  

In order to avoid the rectification measures, some service providers play a "scratch ball" and book consumer items for consumers through the "default" option. Once the user does not know the truth, or forgets to cancel the default consumption option, it will be as painful as being dumb.

In addition to these "edge balls", some network security experts said that in addition to individual large traffic "sneak off" events, abnormal consumption of traffic has become a common problem of smartphones, and a large amount of traffic is lost every day without the user's knowledge. Statistics show that Chinese people pay at least 40 billion yuan more for this one year. So who ate the traffic?

In the third quarter of 2015, the new malicious programs on the Android platform were mainly tariff consumption, accounting for 53.1%; The second is malicious deduction of 41.5% and privacy theft of 3.6%. Tariff consuming malicious programs consume users' traffic and phone charges mainly by making private calls, sending text messages, frequent networking, etc., which is a malicious behavior that users are difficult to detect.

In addition, in the process of ex post facto rights protection, service providers either lack follow-up corrective measures or shift the responsibility to consumers, causing great harm to consumers' right of choice, right to know and right to privacy.