It is used to determine that your compensation application is established according to relevant rules when your trading rights and interests are damaged,Have the right to directly deduct the corresponding amount from the merchant's "deposit" to compensate you.Learn more
We have signed a contract with Zhongguancun online dealer for consumer protection services and have paid the deposit.
When you receive goods with quality problems, inconsistent descriptions, or the seller does not deliver after payment, the consumer security service will support your return and refund in the whole process. If the seller does not fulfill the obligation of compensation, ZOL will pay first to ensure your shopping rights and interests.View details>>
Consumer security refund and rights protection process:
There were problems with the purchase of goods: 1. The receipt was not confirmed, and a refund application was sent to Alipay;2. The receipt has been confirmed, and a refund application has been sent to the mall.The staff of the mall intervened within two working days, and the refund was successful.
Customer service complaint hotline of Zhongguancun Mall:010-83417888-9185(Monday to Friday: 9:00~18:00)
Consultation box
(After selection, your message can only be seen by merchants. It is recommended that you select it when asking for private information such as price)zero/200Post a message
TV body x1 Power cable x1 Remote control x1 Table rack x1 Warranty x1 Quick Start Guide x1 AAA battery x2 User Manual x1
Warranty Information
warranty policy
Global joint insurance, enjoying three guarantees service
Warranty period
1 year
Warranty remarks
One year for the whole machine and three years for the LCD
Phone notes
24-hour service
Details
Philips provides warranty services to users based on the original invoice or cash receipt provided by the dealer indicating the purchase date, dealer name and product model when the user purchases Philips products.The warranty period starts from the time you purchase the product until the warranty period described in the following table.If the product fails due to poor materials and/or workmanship during the warranty period, Philips will repair or replace the product free of charge.If the product is replaced, the warranty period of the replacement product is still the same as that of the original product.Enter the official website>>