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I Shop purchase: physical experience shop, experience first, purchase later, more assured
II Online purchase: national package mail
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Nationwide joint guarantee and local store warranty
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![Self service shopping](https://icon.zol-img.com.cn/zol_shop/merchant/images_20111126/zizhu.jpg)
![Satisfied, please give 5 points](https://icon.zol-img.com.cn/zol_shop/merchant/images_20111126/manyi.gif)
business Jinan Tianjiao computer installation wholesale platform
We have signed a contract with Zhongguancun online dealer for consumer protection services and have paid the deposit.
Consumer security refund and rights protection process:
There were problems with the purchase of goods: 1. The receipt was not confirmed, and a refund application was sent to Alipay; 2. The receipt has been confirmed, and a refund application has been sent to the mall. The staff of the mall intervened within two working days, and the refund was successful.
Customer service complaint hotline of Zhongguancun Mall: 010-83417888-9185 (Monday to Friday: 9:00~18:00)