Zhonggong Entertainment

The packing fee should not become a "muddle account"

Source: China Industrial Network
2024-04-25 09:46

 d(1)

Painting/Liu Qi's words/Chen Wanyang

There is also a packing fee for choosing a taste, but it is not necessary to provide packing, and the cost of taking it from the store is inconsistent with that of taking it out... Many consumers say that they can accept the cost of taking it out, but the packing fee is often a "muddle headed account", which is confusing. "The tea eggs for breakfast will be charged 1 yuan for each package, and 2 yuan for two. They will be delivered to a plastic bag." Ms. Zhou from Zhengzhou, Henan, was puzzled, "So where did I spend the packaging fee?" (reported by Workers Daily on April 23)

To order a take away, in addition to paying for the food itself, it also needs to pay for packaging, which seems to have become a must for consumers. At present, some businesses have different charging standards, do not clearly mark the price, or even "fish in troubled waters". They directly charge packaging fees without the consumers' knowledge. Similar practices are suspected of forcing consumption in disguised form.

In life, it is understandable that takeout merchants charge for packaging, but how much and how to charge for packaging should be clearly informed to consumers in advance, so that people can have more independent choice and the right to know. In March this year, the Shanghai Municipal Consumer Protection Commission called for regulating the charging behavior in the takeaway market, promoting fair competition and protecting the legitimate rights and interests of consumers. Relevant departments should urge the platform to further standardize the standard of packing fees for takeaway, and prohibit merchants from imposing or deliberately overcharging packing fees. In short, packing fees should not become a "muddle headed account".

Editor in charge: Zhang Weining

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