Yuanshi County improves service efficiency and solves problems of the masses

In order to build an effective bridge between the government, enterprises and the masses, the Natural Resources and Planning Bureau of Yuanshi County has recently actively carried out the activity of "Director in the Hall", focusing on solving the problems of the masses and improving service efficiency.

At the window of the real estate registration deputy agent, there are people consulting about the real estate transfer business. It is understood that the owner wants to sell his house, and the transfer registration business needs the identity information of both husband and wife, marriage certificate and other information. The marriage certificate was lost due to poor custody, and the other spouse could not come back to apply for a new marriage certificate within a short period of time when he or she worked in other places, so he or she immediately accepted the relevant work requirements of the verification information mechanism according to the real estate registration window. After the service people provided relevant identity information, the registration center used information sharing to extract the marriage information of the service people, and completed the business within one hour according to the registration process.

In recent years, the Natural Resources and Planning Bureau of Yuanshi County, relying on the data sharing platform of the Ministry of Natural Resources and the "One Window Acceptance" platform of Hebei Province, has achieved information sharing and verification with civil affairs, public security, tax, courts, health care, market supervision and other departments, so that "more data, less people". By setting up the window of deputy and agent, we can assist the masses in the whole process of handling business. If the materials are not fully prepared, we will inform them of the application conditions for applying for business and the materials to be supplemented at one time. If the items applied for do not belong to the business scope of the center, they should actively inform or guide them to handle them at the window of the relevant department. The change from "do it for you" to "help you do it for you" has reasonably diverted the business, reduced the waiting time of the masses in line, and improved the work efficiency. (Reporter Du Qianqian)