"The children are not at home, and I can't use my smartphone, so I can't get the pension certification..." Recently, Ma Xiangqun, the seventh grid member of Guangtai Community, Gaocheng District, received a call for help from residents in the area. The applicant was a patient with cerebral infarction who could not complete pension certification due to his illness. In the face of this problem, the old man dialed the phone number of the Internet access clerk of the community connection card, hoping to get help from the community.
"After receiving a call from a resident, I immediately fed back the situation to our community secretary, and then arranged for community workers responsible for old-age certification to come together to successfully complete the certification work for the elderly. After repeatedly confirming that he had no other problems to solve, we were relieved to leave." Ma Xiangqun said. In recent years, Gaocheng District, in accordance with the work requirements of "Six Special Actions on Deepening Urban Grass roots Party Building and Leading Grass roots Governance", has deeply optimized community grid management, and firmly established the system of residents' visit and contact and the system of community paired assistance service.
Focus on special groups such as the disabled, low-income families and empty nest elderly in the grid by issuing the "Heart to Heart Card" to households, comprehensive service stations and activities, and provide the contact information of each grid member in the "Heart to Heart Card" to publicize the grid member's policy publicity, red assistants, voluntary services, hidden danger reporting, public sentiment collection The six functions and responsibilities of social organizations let the residents know what to look for in the community and who to look for when they have something to do.
It is understood that Gaocheng District and the units stationed in the district jointly optimize the management of community grid, unblock the channels of social sentiment and public opinion, set the grid with grid staff every 300-500 households as the standard, set 1274 information grids, 290 full-time grid staff, 1594 part-time grid staff, and established a four level organizational chain of community grid. There are 46 grid party branches, 210 building hospital party groups, We will firmly implement the residents' visit and contact mechanism and the community paired assistance service system, and strive to ensure that "little things do not go out of the grid, and big things do not go out of the community".
Up to now, 37788 connection cards have been issued by 12 urban communities in the district to the people in the district, accounting for 93.6% of the total number of households in the district, so that the community grid can provide users with online knowledge, users with knowledge, and people with knowledge. The action has achieved remarkable results. Through this mechanism, a total of 566 people's problems in the grid have been solved, which has been unanimously praised by the people in the jurisdiction. New breakthroughs have been made in giving play to the governance and service functions of the community grid management system. (Reporter Liu Lifang, Correspondent Wang Kaikai)
