On the evening of the 21st local time, Singapore Airlines released the nationality of passengers who took the company's SQ321 flight, including passengers from Australia, Canada, Malaysia, New Zealand, Singapore, South Korea, the United Kingdom, the United States and other countries. No Chinese passengers took the flight.

　　

Singapore Airlines expressed its deepest condolences to the families of the deceased, apologized for the suffering of passengers and crew on this flight, and said it would provide all necessary assistance.

On the 21st local time, Singapore Airlines reported on social media that its flight SQ321 took off from London Heathrow Airport on May 20 and flew to Singapore. It encountered severe turbulence (turbulence) on the way, so the plane made an alternate landing in Bangkok. At present, the accident has caused at least one death and many injuries. (Head Office reporter Liu Chang)