common problem
Q: How to view purchased courses?
Answer: Please log in with the course purchase account Or download the quasi question bank app to log in and view the course in the learning center; If you are prompted to sign the agreement, in order to ensure your rights and interests, you should sign it immediately. After completing and submitting successfully, you can view your courses.
Q: What are the requirements of the course for browsers?
A: Chrome browser is recommended. You need to install the Adobe Flash Player plug-in to play the video. Of course, you can also use QQ browser, 360 browser (fast mode), or Firefox browser to browse. Note: Only browsers above IE9.0 can display normally.
Q: Can I view the playback after missing the live broadcast?
Answer: After the live broadcast, the educational administration teacher will turn the live broadcast into playback video, which usually takes 1-2 days. Therefore, in order to learn more timely and effectively, please try to watch the live broadcast and interact with teachers. If you happen to miss the live broadcast, you can also view it in playback.
Q: What if the course is overdue?
Answer: You can view the validity period in the order management of the learning center, and you will not be able to view the paid course after expiration. If it includes relearning service, you can contact your exclusive head teacher to handle relearning matters.
