Notice:

In order to better serve teachers and students and facilitate our teachers and students to consult and apply for campus cards, unified identity authentication, network and email and other information service related issues, the "online customer service" function is now launched.

new function Go online, welcome Put forward valuable suggestions And recommendations ：

Email: its@cuc.edu.cn

contact Telephone: 010-65783878

Directly scan the QR code of "online customer service" below, Direct dialogue with "information-based customer service" 。

Communication University of China provides a "information-based customer service" contact channel in WeChat.

After clicking "information-based customer service", click "online customer service" to directly talk to "information-based customer service".

Scan the QR code below and follow the official account of the Information Technology Department "Communication University of China Information Portal".

Click "Contact Us" Then, click "Online Customer Service" to directly talk to "Informatization Customer Service".

(1) In "Intelligent Customer Service Platform", enter the inquiry question in the dialog box, and click“ intelligence customer service ”Button, the robot assistant will answer your questions for you.

（2） If the assistant's answer cannot solve your problem, you can click“ artificial ”Button, the system will automatically transfer you to manual customer service. Describe in detail the problem of consultation or repair to the customer service (screenshots or video recordings can be provided if necessary), and wait for the reply from the customer service.