CETC informatization

"Online Customer Service" is open!


Notice:

In order to better serve teachers and students and facilitate our teachers and students to consult and apply for campus cards, unified identity authentication, network and email and other information service related issues, the "online customer service" function is now launched.


new function Go online, welcome Put forward valuable suggestions And recommendations

Email: it@cuc.edu.cn

contact Telephone: 010-65783878


How to contact online customer service?





The first way





Directly scan the QR code of "online customer service" below, Direct dialogue with "information-based customer service"

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The second way





Communication University of China provides "information-based customer service" contact channel in enterprise WeChat.

After clicking "information-based customer service", click "online customer service" to directly talk to "information-based customer service".

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The third way





Scan the QR code below and follow the official account of the Information Technology Department "Communication University of China Information Portal".

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Click "Contact Us" Then, click "Online Customer Service" to directly talk to "Informatization Customer Service".

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After accessing "online customer service"






(1) Input in the dialog box with "Informatization customer service" written words Manual customer service ”, the system will automatically transfer you to online manual customer service.

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(2) Be sure to leave your Student number or job number, name and contact information And other personal basic information, describe the problem of consultation or repair in detail to the customer service (if necessary, provide screenshots or video recordings), and wait for the reply from the customer service.

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Encountered a problem

Welcome to find "online customer service" as soon as possible

If you have any questions, please contact us.
Office address: Window 7-10, Student Service Hall, 1st Floor, Building 44
Tel.: 010-65783878