1. Unable to search“ Wireless CUC”

It may be that the wireless switch (software, hardware) of the device is not turned on, or the network connection needs to be refreshed, or the current location does not cover the campus wireless network. At present, the campus wireless network has covered key areas such as teaching buildings, canteens, libraries and academic centers, and the coverage area continues to be optimized.

2. Account password problem

Need to pass the unified identity authentication system（ https://sso.cuc.edu.cn ）Reset and modify the password, see“ Unified identity authentication ”Service description.

3. The terminal displays the problem of no connection

Each account can have at most five Devices are connected to the network at the same time. If they are exceeded, the connected devices will be disconnected or the newly added devices will not be connected to the network. Network self-service is available for the status of connected terminals under the current account and the status of terminals with "non perception authentication" enabled（ https://inet.cuc.edu.cn ）Query and delete.

four “Wireless CUC-1X” Certification issues

The terminal device is in Wi-Fi Connection page selection“ Wireless CUC-1X” Click Connect, enter your unified identity authentication account password in the pop-up network authentication box after access, and connect according to the prompts, where:

    a. Mac/IOS System prompts certificate trust（ radius.cuc.edu.cn ）Information, click "Trust";

    b. Android The system prompts you to select parameters:“ EAP Method "selection“ PEAP” , "Phase two Authentication "selection“ MSCHAPV2” 、“ CA Certificate, select Do not verify.

This authentication method is available in Windows 7/Windows 8 The configuration under other operating systems is complex. If the configuration fails, please delete the network ("forget") and try again.