Dear customers
Hello!
Receive the notice from Hong Kong D-Record: Recently, we have received many reports from the destination that mobile phone spontaneous combustion accidents have occurred. The involved cargo is now being detained and further followed up by the destination. It is not ruled out that it is caused by insufficient packaging or human error.
According to the data, the involved shipments are all declared as defective phones or repaired phones.
Based on aviation safety considerations (6 month twenty-nine day ) Since then, Record D has completely suspended any declaration as Defective/Repair Products with batteries, such as mobile phones, tablet computers and other charged goods to be repaired, shall be notified otherwise.
Please know and ship the goods according to the requirements of D record, thank you!
Thank you for your support!
Shenzhen Disifang Express
Customer Service Department
June 29, 2018
